Miriam Ngotho
Nairobi
Summary
Hardworking professional with experience in supporting team projects, conducting research, and managing documents. Competent in using the Microsoft Office Suite, and keen on learning new software quickly. Reliable team player with strong communication and organizational skills. History of completing work to professional standards, meeting strict deadlines, and demonstrating excellent attention to detail.
Overview
5
5
years of professional experience
Work History
Entrepreneur
Glorious Dry Cleaners
Nairobi
01.2023 - 02.2024
- Managed daily operations of dry cleaning processes and workflows.
- Developed strategies for building income, including a distribution model and customer acquisition plans.
- Used social media to expand market reach, and facilitate sales agent recruitment.
- Conducted market research to identify trends, customer needs, and new opportunities for business expansion.
- Managed budgets effectively, reallocating resources to maximize return on investment across projects.
- Managed financial operations, including budget planning, expense tracking, and forecasting, to maintain financial health.
- Built a successful business culture focused on performance optimization and goal attainment.
Marketing Executive
Fidelity Telecommunication Services Ltd
Nairobi
03.2021 - 09.2022
- Planning, executing, and conducting corporate events that align with the organization's goals and values.
- Created and implemented high-performing social media marketing campaigns, increasing engagement, and social interaction.
- Enhancing both the organization and the client brand presence through branding.
- Developed a loyal client base through word-of-mouth and social media marketing, resulting in repeat business and referrals.
- Increased brand awareness with focused social media marketing strategies.
- Identified, developed, and evaluated marketing strategies based on knowledge of company objectives and market trends.
Marketing and Communication Internship
Kenya Institute of Management
03.2020 - 09.2020
- Developed Marketing plan for each activity taken for different branches
- Branded and organized various prime events
- Provided direction on various student programs, careers and placements
- Developed Call metrics to the head of marketing and communications on various aspects
- Gathered new business leads in support of the marketing process.
- Overseeing and Optimizing the performance of marketing activities.
- Event attendance and Engagements
- Maintaining our social media presence across all digital channels.
Marketing and Customer Relations Attachment
Kenya Pipeline Company
10.2019 - 12.2019
- Setting performance goals, tracking progress and Providing feedback with internal and external suppliers and stakeholders
- Created Daily Stock position
- Updated throughput report
- Drafted monthly marketing intelligence reports
- Received and issued client calls on various portfolio arrangements
- Updating and maintaining database of agreements between Kenya pipeline and its suppliers.
Events and Marketing Attachment
Mediamax Network Limited
Nairobi
05.2019 - 08.2019
- Preparing and organizing transportation travels and accommodation.
- Assisting in preparing and organizing for various events
- Use of social media to create campaigns and build the company's brand
- Preparing contracts with clients on behalf of the oversight managers
- Assist with tracking of budget costs throughout the course of client's event project and communicating any changes that affect the budget.
Education
Certificate of Flight Operation Officer - Flight Operation
Capital Connect Aviation
Kenya02-2025
Bachelor of Commerce - MARKETING
AFRICA NAZARENE UNIVERISTY
Kenya10.2019
Kenya Certificate of Secondary Education -
BRISTAR GIRLS HIGH SCHOOL
JUJA11.2014
Skills
- Strong interpersonal and communication skills
- MS Office Suite
- Ability to work collaboratively as part of a team
- Problem solving
- Leadership
- Meticulous attention to detail
- Excellent organizational skills
- Poised under pressure
- Social media marketing
- Customer relations
- Event management
References
- Karanja Mathew, karanja.mathew@mediamax.co.ke, 0722365209
- Fidelity TCS, fidelitytcs@gmail.com, 0722730994
- Lwanjiku, lwanjiku@kim.co.ke, 0721430616
- Angela Koech, angela.koech@kpc.co.ke, 0724463469
Hobbies and Interests
- Art
- Hiking
- Swimming
- Travel
Languages
Swahili
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Entrepreneur
Glorious Dry Cleaners
01.2023 - 02.2024
Marketing Executive
Fidelity Telecommunication Services Ltd
03.2021 - 09.2022
Marketing and Communication Internship
Kenya Institute of Management
03.2020 - 09.2020
Marketing and Customer Relations Attachment
Kenya Pipeline Company
10.2019 - 12.2019
Events and Marketing Attachment
Mediamax Network Limited
05.2019 - 08.2019
Certificate of Flight Operation Officer - Flight Operation
Capital Connect Aviation
Bachelor of Commerce - MARKETING
AFRICA NAZARENE UNIVERISTY
Kenya Certificate of Secondary Education -
BRISTAR GIRLS HIGH SCHOOL
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