Summary
Overview
Work History
Education
Skills
Timeline
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MILKA ATIENO ONGODE

Office Administrator
Nairobi

Summary

High-energy Office Assistant Manager with noted experience in administrative management, proven leadership, critical thinking and project management. Excellent communicator with strengths in daily operations management, workflow improvements and customer service. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

6
6
years of professional experience
10
10
years of post-secondary education

Work History

LEARNING aND ADMISSION ASSISTANT

KENYA INSTITUTE OF MANAGEMENT
04.2019 - Current
  • Facilitating the implementation of the semester timetable for class monitoring
  • Maintaining a lecturer’s performance management system through conducting performance evaluation and communicate the results to the lecturers
  • Assisting in CATs and Work Based Assignment (WBA) through implementation of the schedules/timetables for the CATS, Supervising Data Entry of WBA/CAT marks, attending to student’s problems by liaising with lecturers in relations to
  • CATS/WBA, Effective management of the WBA/CAT data and receiving CATs and WBA marks from lecturers
  • Help with orientation program and implementation of admissions policies as applications were considered and members selected.
  • Perform filing, billing and routing messages to appropriate people.

LIBRARY ASSISTANT

Kenya Institute Of Management
01.2017 - 03.2019
  • Filling and records management
  • Use KOHA library management system in daily library operations
  • Maintained circulation desk for lending periodicals and books to patrons.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Gained strong understanding of various methods for cataloging books and other materials.

CUSTOMER CARE/CASHIER

LINTONS BEUTY WORLD
04.2016 - 12.2016


  • Helped customers complete purchases, locate items and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Processed customer refunds and exchanges according to established guidelines.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

ADMIN ASSISTANT

KENYA NATIONAL ARCHIVES
09.2015 - 12.2015
  • Performed routine clerical tasks by scanning, filing and copying documents.
  • Executed record filing system to improve document organization and management.
  • Offered technical support and troubleshot issues to enhance office productivity.

Education

BACHELOR OF LIBRARY AND INFORMATION -

EGERTON UNIVERSITY
01.2013 - 01.2016

CERTIFICATE AND DIPLOMA - LIBRARY AND INFORMATION SCIENCE

RIFT VALLEY INSTITUTE oF SCIENCE AND TECHNOLOGY
01.2009 - 01.2013

KENYA -

CERTIFICATE oF SECONDARY SCHOOL, SECONDARY SCHOOL
01.2005 - 01.2008

Skills

Competent in ERP application and Implementation

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Timeline

LEARNING aND ADMISSION ASSISTANT

KENYA INSTITUTE OF MANAGEMENT
04.2019 - Current

LIBRARY ASSISTANT

Kenya Institute Of Management
01.2017 - 03.2019

CUSTOMER CARE/CASHIER

LINTONS BEUTY WORLD
04.2016 - 12.2016

ADMIN ASSISTANT

KENYA NATIONAL ARCHIVES
09.2015 - 12.2015

BACHELOR OF LIBRARY AND INFORMATION -

EGERTON UNIVERSITY
01.2013 - 01.2016

CERTIFICATE AND DIPLOMA - LIBRARY AND INFORMATION SCIENCE

RIFT VALLEY INSTITUTE oF SCIENCE AND TECHNOLOGY
01.2009 - 01.2013

KENYA -

CERTIFICATE oF SECONDARY SCHOOL, SECONDARY SCHOOL
01.2005 - 01.2008

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MILKA ATIENO ONGODEOffice Administrator