Summary
Overview
Work History
Education
Skills
Accomplishments
References
Interests
Timeline
Generic

MILKA WANJERA

TOURISM MANAGEMENT GRADUATE
NAKURU

Summary

A motivated, innovative, adaptable and responsible individual with a passion for exceeding expectations and achieving success in the Tourism, Travel and Hospitality fields. I bring unique blended skills and knowledge in Tour Guiding, Guest handling, Customer relations, Tourism marketing, Tourism product development and Tourism destination management in the industry. I thrive in a fast-paced environment and I am a forward thinker who is constantly seeking new opportunities for growth and development. I am equipped with other skill such as; good communication skills, keen attention to details, problem solving skills and team work skills. Experienced Naturalist who thrives on adventure and evangelizing environmental protection subjects through educational programming for visitors and travelers. Solid understanding of outdoor safety, animal behaviors and topographical challenges and how to adjust programs to meet visitor limitations. Team-minded individual with extensive knowledge of wildlife biology, plant identification and bird identification.

Overview

1
1
year of professional experience
17
17
years of post-secondary education

Work History

Naturalist

Cliff Boat Safaris
8 2023 - Current
  • Boat trips Tour Guide
  • Receiving and briefing the guests at the dock before the trip
  • Serving the guests meals on board
  • Ensuring the safety of the guests while in the water
  • Carrying out research on matters trending in regard to nature and ecosystem so as to be well conversant with the environmental changes
  • Other tasks
  • Waitress at the Cliff Camp, Nakuru
  • Store Keeping at the Cliff Camp Stores
  • Performing all other tasks assigned to me by the manager
  • Promoted a culture of environmental stewardship among park visitors by modeling responsible outdoor behaviors such as Leave No Trace principles or adherence to wildlife viewing guidelines.

Intern

Wildlife Clubs of Kenya
05.2023 - 07.2023
  • Assisted in researching and developing sustainable environmental practices while minimizing the impacts of plastic waste in the environmental
  • Supported the organization in organizing awareness campaigns, workshops, and community outreach events to promote environmental conservation
  • Assisted in drafting project proposals and grant applications to secure funding for various conservation initiatives

Education

Bachelor of International Tourism Management - IT

Jaramogi Oginga Odinga University of Science and Technology
01.2019 - 01.2023

No Degree -

ST. Teresa's Girls Bikeke
Kitale, Trans Nzoia District, Kenya
04.2015 - 01.2018

Kenya Certificate of Primary Education - undefined

A.I.C Tenai Primary School
01.2004 - 01.2014

Skills

Excellent interpersonal skills

Expert knowledge in tour guiding

Strong attention to details

Customer handling

High Emotional Intelligence

Problem solving abilities

Group Activities

Ornithology Knowledge

Time Management

Team Leadership

Accomplishments

  • A Naturalist at the Cliff Boat Safaris
  • Awarded The Magical Kenya Signature Experience as the Cliff Boat Safaris team.
  • Certificate in Business Management
  • Certificate in Computer packages

References

  • Dr. Dorothy Onjwa, Head of Department Tourism and Management, Jaramogi Oginga Odinga University, 0703274803, onjwadorothy@gmail.com, 210, Bondo, 40601
  • Anam Echakari, W.C.K Rift Valley Regional Head, 0720209625, aechakari24@gmail.com, 33, Nakuru, Nakuru, 20100
  • Amos Kones, Class Teacher, ST. Teresa’s Girls Bikeke, 0703663220, amoskones@gmail.com, 3011, Kitale, 30200

Interests

Adventure

Community work

Research

Timeline

Intern

Wildlife Clubs of Kenya
05.2023 - 07.2023

Bachelor of International Tourism Management - IT

Jaramogi Oginga Odinga University of Science and Technology
01.2019 - 01.2023

No Degree -

ST. Teresa's Girls Bikeke
04.2015 - 01.2018

Kenya Certificate of Primary Education - undefined

A.I.C Tenai Primary School
01.2004 - 01.2014

Naturalist

Cliff Boat Safaris
8 2023 - Current
MILKA WANJERATOURISM MANAGEMENT GRADUATE