Miguel Carvajal
Canoga Park, California,CA
Summary
Results-driven professional with extensive experience at Telus International, excelling in data management and operational efficiency. Proven ability to enhance data accuracy through quality control measures and effective training. Strong technical support skills complemented by exceptional time management, ensuring timely project deliverables and streamlined workflows.
Overview
3
3
years of professional experience
Work History
Computer Operator
Telus International
01.2025 - Current
- Operated computer systems to monitor and maintain data integrity throughout processes.
- Executed routine data entry tasks with precision, ensuring information accuracy and consistency.
- Assisted in troubleshooting hardware and software issues, supporting operational efficiency.
- Collaborated with team members to streamline workflows and enhance productivity across projects.
- Conducted regular system backups, safeguarding critical data against potential loss.
- Supported training sessions for new staff on operational procedures and software usage.
Data Entry Coordinator
Microworkers
03.2023 - 02.2024
- Coordinated data entry processes to ensure timely and accurate information management.
- Implemented quality control measures to enhance data accuracy and consistency.
- Trained new team members on data entry protocols and software usage.
- Monitored project timelines to meet deliverables and improve workflow efficiency.
- Utilized data management systems to streamline information retrieval and reporting tasks.
- Collaborated with cross-functional teams to resolve data discrepancies effectively.
Education
Ph.D. - Computer And Information Sciences
San Diego City College
California05-2022
Master of Science - Computer Programming
CUSM (California University of Science And Medicine)
USA05-2020
Skills
- Data entry
- Customer service
- Data management
- Computer operations management
- Documentation skills
- Time management
- Technical support
- Data quality management
Timeline
Computer Operator
Telus International
01.2025 - Current
Data Entry Coordinator
Microworkers
03.2023 - 02.2024
Ph.D. - Computer And Information Sciences
San Diego City College
Master of Science - Computer Programming
CUSM (California University of Science And Medicine)