MICHELLE D. OBATT

Miramar International Foundation together with MasterCard Foundation and KCB Foundation seek to create job opportunities for the youth in Kenya through hydroponic farming.

• Facilitating the off-take of beneficiaries’ produce from the greenhouses to the market.
• Interviewing beneficiaries and embodying the core values of the stakeholders in the project as well as the company.
• Providing market research and lead generation.
• Conversion of the lead generations to sales with different restaurants and retail supermarkets.
• Participates in creating public relations programs, engaging media, and coaching clients for desired outcomes.
• Excelled in social media management as well as feedback management.
• Managing the foundation’s social media pages and maintaining an open line of communication to help overcome any challenges that they may face.
• Key Achievements.
• Grew the company’s social media presence and engagement by 180% tracking through metrics and analytics.
• I had an 80% success rate during the recruitment of beneficiaries.
• Designed company brochures and flyers.

• Provided customer service to existing and potential clients.
• Email management.
• Collaborated with the Finance Department to assist with data entry for TrueBlaq Distributors Warehouse.
• Provided lead generation through field visits and cold calls.
• Assisted the creative and operations department on executing 360 brand enhancement.
• Provided market research and collaborated with the merchandising team on brain storm sessions.
• Key achievements.
• On boarding a new client who was interested in merchandising their products.

• Sale and promotion of Airtel products, mainly the smart home router and pocket MiFis.
• Exceeded set sales target through upselling, cold calling and excellent client experience.
• Identified and executed different and creative methods of pushing sales and lead generation.
• Executed customer care service as well as KYC for all customers.
• Increased client base by 23 percent in target group.
• Negotiated improved contract scenarios and manage customer concerns and disputes for critical accounts.
• Key achievements.
• Managed to be top of the sales team during the first month.
• On-boarded clients and established a good rapport with them.

• Key qualifications and responsibilities.
• Handled sourcing and on-boarding small startup ventures that were interested with alternative sources of funding.
• Planning and setting up of meetings with interested investors.
• Organizing and executing capacity building programs to empower entrepreneurs.
• Managed account base of more than 300 clients in direct revenue responsibility.
• Attended trade shows to demonstrate services and draw in new clients.
• Key achievements.
• Meeting potential clients, provided presentation on behalf of the company and successfully convinced them to join.
• Assisted in setting up a capacity building event that had a target of 50 guests and managed to get 63 attendees.

• Key qualifications and responsibilities.
• Formatted and updated staff desktops and laptops.
• Troubleshooting malware and computer configuration.
• Executed conferencing set up management.
• Set up of ethernet cables as well as crimping.
• Assisted with active directory management to assist in on-boarding and creating profiles for new employees.
• Key achievements.
• I acquired and gained more knowledge on the use of Linux.
• Improved interpersonal skills and communication with the IT and entire RAL staff as I offered IT support services.
• Gained quick problem-solving skills that was useful in troubleshooting machine rundowns.