MICHELLE MONDA

• Assisted in organizing community events to promote local initiatives and increase engagement.
• Collaborated with team members to develop outreach materials for various programs and services.
• Supported logistics for volunteer recruitment, including scheduling and onboarding processes.
• Maintained accurate records of volunteer participation and feedback for program evaluation.

Risk and Quality Assurance Department


Major Duties and Accomplishments.

Assisted in implementing initiatives for quality attachment and patient safety in various departments in the hospital.
Worked on risk identification, assessment, reporting and monitoring for the quality assurance process.
Performed audits and evaluated compliance to quality standards and policies at the hospital.
Carried out ward rounds to evaluate service delivery and areas of quality improvement.
Performed documentation and data gathering in the preparation of reports for quality assurance.
Worked with multidisciplinary teams to achieve quality improvement.
Gained experience in health records and data quality in rotations at the Health Information Department.
Worked on health financing and administration to understand resource management in a tertiary hospital.
Helped in keeping accurate records and preparation of meeting minutes and departmental documentation.
Developed excellent analytical, communication, teamwork and problem solving skills in a dynamic healthcare environment.
Other Departmental Rotations

Apart from the risk and quality assurance department, during my attachment I was able to gain practical exposure in the following departments:

Health Information Management
Human Resource Department
Health Finance
Mortuary Services
Clinical Wards and Service Delivery
Risk Management and Quality Assurance