Michael Randa
AWS Cloud Practioner/Software Engineer
Nairobi
Summary
Collaborative and innovative software developer with a strong background in computer science and proficiency in programming languages such as JavaScript and Python. Skilled in algorithms, data structures, and software development life cycles, with expertise in coding and debugging. Dedicated to delivering impactful software solutions that improve user experiences and boost business growth. Adaptable and solution-focused, adept at optimizing cloud environments. Proficient in AWS services and cloud architecture, with a solid understanding of networking and security principles. Capable of implementing efficient cloud solutions to enhance operational performance.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Attachment | ICT Sales Representative
Huduma Center
01.2022 - 04.2022
- Played a pivotal role in launching new products or services, working closely with cross-functional teams to ensure successful market entry.
- Assisted in the creation of compelling marketing materials highlighting unique selling points of ICT products and services.
- Developed and built customer relationships to surpass sales goals and maintain and expand market penetration Increasing sales by 10%.
- Delivered engaging presentations at industry events, showcasing company''s innovative solutions and generating interest from potential clients.
- Demonstrated exceptional product knowledge and industry expertise in all client interactions, instilling confidence in our company''s ability to deliver optimal solutions.
- Established a solid reputation as an industry expert by staying current on technological advances and trends within the ICT domain.
- Key Accomplishments:
- Optimized PostgreSQL database performance, enabling faster data retrieval and efficient handling of large datasets.
- Created and executed marketing and strategic territory plans by employing excellent organization and follow-through skills.
- Assessed customer's needs and coordinated with support groups to service customer.
- Collaborated with technical teams to ensure seamless product implementation for customers.
- Serviced existing accounts, obtained project orders and established new accounts by planning and organizing daily work schedule.
Attachment | ICT Technician
RaiplyWoods Limited Company
09.2019 - 12.2019
- Provided professional technical support to clients.
- Mentored a team of 14 IT professionals on the company's software programs and applications.
- Identified and investigated network issues, maintained and upgraded hardware and software, and assisted in the server installation.
- Worked on the constant improvement of customer service and satisfaction with provided services — increased from 84% to 95% within two years.
- Completed system backups, configured desktops, laptops, and printers, promoted new products and services.
- Recognized by executives for performing exceptional work.
- Key Accomplishments:
- Significantly reduced problem resolution time by 50% which led to more time for project upgrades.
- Developed innovative gameplay features such as mandatory captures and crowned piece mechanics, enhancing the complexity and user experience of the Checkers Game.
- Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
- Enhanced network performance by troubleshooting and resolving technical issues in a timely manner.
- Participated in business continuity planning efforts, assisting in the development of disaster recovery strategies for IT systems.
- Provided remote support for offsite employees, ensuring consistent access to necessary resources while minimizing interruptions due to technical issues.
Education
Professional - Software Engineering
The Moringa School
Nairobi, Nairobi Province, Kenya 02.2024 - 11.2024
Diploma - Information Communication Technology
The Eldoret National Polytechnic
Eldoret, Uasin Gishu, Kenya 09.2018 - 11.2022
Skills
Programming & Scripting: Python, JavaScript, Flask, PowerShell (Adaptable to security scripting)
Database Management: PostgreSQL, SQLite (Experience with secure data storage and management)
Networking: TCP/IP Protocols, network analysis (From coursework and application development)
Security Concepts: JWT Authentication, User-Role Access Control, Knowledge of security methodologies
Tools: SIEM (Knowledge and experience using one or more tools related to SIEM), Wireshark (Strongly desirable), Intrusion Detection and Prevention Systems, Firewalls, and Endpoint Logging (Knowledge and experience using one or more tools related to SIEM)
Operating Systems: (Technical knowledge of operating systems security)
Other: Problem-Solving & Debugging, Report Writing, Project Management, Incident Response
Digital marketing strategy
Sales strategies
Competitor analysis
Cold calling
Social media marketing
References
Available upon request
Accomplishments
Technical Projects / Product Development Achievements
- Developed a full-featured Case Management System to optimize documentation and case resolution processes, enhancing operational efficiency and user collaboration.
- Designed and launched a Carbon Emission Tracker app with user goal tracking, emissions breakdown, and real-time analytics, empowering users to monitor and reduce their environmental impact.
Certification
AWS-CP - Cloud Practioner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
AI for Software Engineering - Power Learn Project
11-2025
AWS-CP - Cloud Practioner
08-2025
Professional - Software Engineering
The Moringa School
02.2024 - 11.2024
Attachment | ICT Sales Representative
Huduma Center
01.2022 - 04.2022
Attachment | ICT Technician
RaiplyWoods Limited Company
09.2019 - 12.2019
Diploma - Information Communication Technology
The Eldoret National Polytechnic
09.2018 - 11.2022