Michael Mutinda
Freelance Photographer
Machakos,Matuu
Summary
A dynamic Telkom Sales Agent at Davis, I excelled in business development and customer service, surpassing sales targets and expanding the client base through effective lead generation and key relationship management. Demonstrated exceptional product knowledge and problem-solving abilities, achieving top performer status by consistently enhancing customer satisfaction and loyalty.
Work History
Telkom Sales Agent
Davis
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
Education
Certificate In Criminology And Forensic Studies - Certificate in Criminology And Forensic Studies
02.2024
Skills
Product demonstrations
Additional Information
In year 2014-2018 got my secondary certificate.
In year 2002-2010 acquired my primary certificate.
Timeline
Telkom Sales Agent - Davis
Kenya Institute of Security And Criminal Justice - Certificate In Criminology And Forensic Studies , Certificate in Criminology And Forensic Studies
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