Summary
Overview
Work History
Education
Skills
Personal Information
Extracurricular Activities
Timeline
Generic
Methusela Wanekeya

Methusela Wanekeya

Sales/ Operations And Customer Care supervisor
Nairobi,Nairobi

Summary

I am a critical and hands on leader. I enjoy team affiliate and coordination with all my member of my team in any project or work environment. I am good at noticing the strengths and weaknesses and harness this in various roles for their roles. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-qualified Airport Operations Supervisor successful handling airport operations and building projects. Knowledgeable about safety, security and regulatory concerns. Offering 10+ years of progressive experience in aviation industry.

Overview

10
10

Plus years of professional experience

Work History

Sales and Traffic/Airport Operations Supervisor

Turkish Airlines
Nairobi
10.2014 - Current
  • Plan and implement relevant procedures to ensure compliance with company rules and regulations
  • Organize and train check-in agents / ramp and security agents on new policies and regulations
  • Come up with new procedures that align with the local procedures government and local civil aviation rules and regulations to ensure compliance by the company at the Nairobi station
  • Oversee day to day operations to ensure compliance with company rules and regulations as stipulated in the relevant company and local rules and regulations
  • Provide systematic filing and record keeping methods to ensure record storage and availability upon request as per stipulated in the company record keeping procedures
  • Coordinate with local service providers to ensure compliance from them in regards to service provision charter agreed between them and the company.

Agent Load Control Airline / Operations Agent

Swiss port Kenya Ltd
Nairobi
05.2011 - 10.2014
  • Ensure accurate weight and balance data for safe, compliant, and efficient flight operations
  • Coordinate with flight crew and check-in supervisor for smooth transition of flight operations
  • Receive pre-flight information and relay to relevant departments
  • Send post-flight information to next destination for smooth handover
  • Track inventory levels and order supplies
  • Make suggestions for productivity improvements
  • Communicate and collaborate with team members
  • Train and evaluate new warehouse workers
  • Track expenses related to fuel, storage, and truck maintenance.

Cargo Warehouse Supervisor

Swiss port Cargo Services
Nairobi
11.2010 - 03.2011
  • Analyze shipment logs
  • Review timeliness of scheduled deliveries
  • Track inventory levels
  • Order new supplies
  • Make suggestions for productivity improvements
  • Communicate and collaborate with team members
  • Train, guide, and evaluate new warehouse workers
  • Track expenses related to fuel, storage, and truck maintenance.

Operations Customer Support supervisor

Trade winds Aviation Services
Nairobi
06.2008 - 10.2010
  • Oversee and assess customer service staff
  • Strategize, coordinate, and monitor daily activities of customer service operation
  • Assist customer service staff with duties
  • Manage cashier coverage and customer flow
  • Monitor and authenticate services provided documents and records
  • Investigate and solve customer service complaints
  • Assist with development and implementation of service policies
  • Maintain records documentation in relation to customer service activities
  • Perform additional duties where needed.

Flight Dispatch Intern

Kenya Airways
Nairobi
11.2008 - 01.2009
  • Perform pre-flight checks and maintenance
  • Coordinate with pilot on allotted route
  • Provide weather reports and inform pilots accordingly
  • Oversee aircraft safety and maintenance
  • Evaluate fuel loads, cargo loads, and aircraft weight
  • Coordinate with various agencies for smooth operation
  • Prepare and provide weather briefing folders and flight coordination plans
  • Provide flight dispatch and planning services
  • Monitor on-board activities
  • Provide documentation support
  • Maintain record of flight operations.

Education

High School Diploma - undefined

Kakamega High School
01.2002 - 05.2005

Certificate in Flight Dispatch - undefined

East African School of Aviation
01.2008 - 05.2008

Business Management And Leadership - Small Business Administration And Management

Management University of Africa
Nairobi, Kenya
05.2023 - Current

Skills

Strategic and Charismatic Leadershipundefined

Personal Information

  • Date of Birth: 10/26/86
  • Nationality: Kenyan
  • Driving License: BCE

Extracurricular Activities

Kenya Commercial Bank Rugby Club, Nairobi, Kenya, 01/01/08, Present, Player for Kenya Commercial Bank rugby club

Timeline

Business Management And Leadership - Small Business Administration And Management

Management University of Africa
05.2023 - Current

Sales and Traffic/Airport Operations Supervisor

Turkish Airlines
10.2014 - Current

Agent Load Control Airline / Operations Agent

Swiss port Kenya Ltd
05.2011 - 10.2014

Cargo Warehouse Supervisor

Swiss port Cargo Services
11.2010 - 03.2011

Flight Dispatch Intern

Kenya Airways
11.2008 - 01.2009

Operations Customer Support supervisor

Trade winds Aviation Services
06.2008 - 10.2010

Certificate in Flight Dispatch - undefined

East African School of Aviation
01.2008 - 05.2008

High School Diploma - undefined

Kakamega High School
01.2002 - 05.2005

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Methusela WanekeyaSales/ Operations And Customer Care supervisor