Meshack Nyandiri
Cashier/Bartender
Nairobi,Kajiado
Summary
Experienced and skilled bartender with more than 15 years of experience, providing excellent service and building customer relationship. Inventive, award winning bartender with comprehensive knowledge in bar management, cost controls and drink making best practices. Known for expert sales skills and consistent delivery of popular cocktails.”
Overview
23
23
years of professional experience
1
1
Language
Work History
Bartender
The Great Rift Valley Lodge and Golf Resort
Nairobi, Nairobi
09.2019 - Current
- Working at the Lodge`s bars as a barman
- Responsible to:, To ensure he mixes and serves drinks to patrons directly or through wait staff and observe all cost control measures, regulations as directed by his superiors during his work period
- Duties and Responsibilities -Responsible for all bar stock -Greeting guests (with eye contact and smile) -Present wine list and describe or recommend wines to the guests -Prepare hot, cold and mixed drinks for patrons, and chill bottles of wines -Inform customers of daily specials -Dealing with bill payments -Collect money for drinks served -Check identification of customers to verify age requirements for purchase of alcohol -Balance cash receipts -Stock bar with beer, wine, liquor and related supplies such as ice , glassware, napkins or straws -Order or do requisition for liquors and other supplies -Supervise the work of other bar staff -Slice and pit fruit for garnishing drinks -Arrange bottles and glasses to make attractive displays -Attempt to limit problems and liability related to customers` excessive drinking by taking steps such as persuading customers to stop drinking, ordering taxis or other transportation for intoxicated patrons
- Trainings: Went through HACCP training
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
barman
Hennessiss Hotel, Joseph
07.2019 - 09.2019
- At the hotel`s sir,
- Responsibilities: -Sale and service of beverages and snacks to bar patrons -Preparing and serving hot drinks including special coffees -Preparing cocktails and serving to clients -Stock taking and responsible for all bar stock -Billing guests at the bar and doing all cashiering related duties -Preparing bar Mis-en-place
- Achievements: Trained food and beverage waiters about wine service and overall beverage knowledge.
barman
Laico Regency Hotel, Laico Regency
01.2008 - 01.2018
- Hotel`s main bar (Atrium piano bar)
- Tasks:
- Responsible for all bar stock
- Mixing and serving drinks
- Stoking and preparing garnishes
- Maintaining an adequate supply of ice, glasses and other supplies
- Interacting with customers, taking orders and serving snacks
- Assessing bar customers’ needs and preferences and making recommendations
- Achievements:Promoted classic cocktails providing a new culinary spin on mojitos, cosmopolitans and other drinks that have remained top sellers at Piano Bar
- Recommended on improvements to bar inventory management, waste reduction that were crucial to lowering liquor costs at the Piano Bar.
barman
The Grand Regency Hotel, Laico Regency Hotel
01.2003 - 01.2008
waiter
Indian restaurant, The Grand Regency Hotel
01.2002 - 01.2003
- The Sitar` as a casual
waiter trainee
Utalii Hotel
01.2001 - 01.2002
- Areas covered;
- Wine and bar knowledge
- Customer care
- Food and menu knowledge
- Food and beverage service practical
- Food and beverage service theory
- Business arithmetic
- Japanese language
- Social aspects and tourism
- Information and technology
- Tourism geography
- Basic first aid.
Education
Certificate in Food and Beverage Service and Sales (Basic Level - undefined
2002
Kenya Certificate of Secondary Education - undefined
1998
Kenya Certificate of Primary Education - undefined
1994
Skills
- OTHER SKILLS
- Cashiering
- Inventory management
- Catering
- Event coordination
- Specialized beer, wine and liquor knowledge
- Kenya red cross society certificate (Community based first aid training at initial level)
- Customer care
- Knowledge in POS system
- Driving licence
- Liquor, Beer and Wine Knowledge
- Sales Expertise
- Attending Multiple Customers
- Suggestive Selling
- Alcohol Ordering
- Safe Serving Knowledge
- Health Code Compliance
- Ordering Bar Supplies
- Guest Satisfaction
- Patron Experiences
- Beer, Wine and Soju Cocktails
- Responsible Alcohol Service
- Reconciling Cash Drawers
- Cash Register Operation
- Classic Cocktails
- Creative Mixology
- Billing and Payment Processing
- Extensive Spirits Knowledge
- Customer Service
- Wine and Beer Recommendations
- Safe Food Handling Procedures
- Age Identification and Compliance
- Cocktail Service
Accomplishments
- Participated in national competitions for Tourism industry employees (Barman category) and got awarded certificate of participation
- Attended and completed the course cape wine advisor which focused on;
- Introduction to wine region of the world
- Background on South Africa wine industry
- Discussion on wine varieties and making of wine
- Serving of wine for wine waiters
- Wine tasting
- Participated in E.A.B.L brand passions seminar and got awarded a certificate.
References
REFEREES
1.Mr. Joseph Kibagendi,
Pastry Chef,
Concord Hotel,
P.O Box 49434- 00100,
Nairobi,Kenya.
Mobile: 0722460210
Email Address:Joekibs22@gmail.com
2.Mr. Anthony Kiamah,
Assistant Food and Beverages Manager,
The Great Rift Valley Lodge and Golf Resort,
P.O Box 1540, Naivasha.
Mobile No. 0700121281, 0754399643.
Email Address:anthony.kiama@riftvalley-resort.co.ke
3.Mr. Josiah Mwendwa,
Duty Manager,
Radisson Blue Hotel,
Nairobi, Kenya.
Mobile: 0721-294567
Email Address: mwendwa@josiah@gmail.com
Timeline
Bartender - The Great Rift Valley Lodge and Golf Resort
09.2019 - Current
barman - Hennessiss Hotel, Joseph
07.2019 - 09.2019
barman - Laico Regency Hotel, Laico Regency
01.2008 - 01.2018
barman - The Grand Regency Hotel, Laico Regency Hotel
01.2003 - 01.2008
waiter - Indian restaurant, The Grand Regency Hotel
01.2002 - 01.2003
waiter trainee - Utalii Hotel
01.2001 - 01.2002
Kenya Utalii College - Certificate in Food and Beverage Service and Sales (Basic Level,
Matongo High School - Kenya Certificate of Secondary Education,
Enkinda Primary School - Kenya Certificate of Primary Education,