Highly skilled in designing, implementing, and deploying software solutions, with expertise in front-end and back-end development, UI/UX design, networking, AI-powered software solutions, and digital content creation. Adept at developing high-quality software architectures, creating intuitive user interfaces, optimizing system performance, and integrating AI-driven chatbots. Proficient in developing applications with clean, efficient code, building RESTful APIs, and ensuring secure authentication. Experienced in system analysis, task automation, IT infrastructure management, and digital marketing. Passionate about leveraging technology for content strategy, brand visibility, and audience engagement.
Overview
4
4
years of professional experience
Work History
IT Specialist
SureCred
Nairobi
01.2022 - Current
Developed an AI chatbot for customer support, integrating NLP models to enhance user interactions.
Implemented a self-learning module to improve chatbot responses based on user feedback.
Utilized cloud services for chatbot deployment and scaling.
Digital Content Creator
Agrieldo Technologies
Nairobi
07.2024 - 11.2024
Developed AI-powered software solutions, including chatbots and automated customer support systems.
Implemented machine learning models to enhance AI performance and customer engagement.
Integrated AI-based recommendation engines into existing applications.
Research Assistant
Pioneer Innovation Hub
Eldoret
01.2024 - Current
Researched the development of stereolithography printers including the production and control software of 3D printers.
Implemented monitoring services for integration into other business services such as IoT.
Acquired the knowledge of the cloud infrastructure supporting the online electronic design tools of Autodesk.
Managed digital content strategies to improve online visibility and customer engagement.
Researched SEO best practices to optimize website and social media content.
Created engaging multimedia content, including blog posts, infographics, and promotional videos.
Education
Bachelor's Degree - Information Technology
Pioneer International University
01.2025
Kenya Certificate of Secondary Education (KCSE) - undefined