Motor Sports
Mervyne Cyrus Kimani
IT Systems Analyst
Summary
Solution Oriented IT Professional with over 4 years' progressive experience providing solution to firms in the financial and telecommunications sectors. Provides effective support and leadership to service teams and clients to isolate technology gaps and generate increased productivity through enforcement of best practice. Recognized for delivering exceptional performance that consistently meets business requirements.
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
2025
2025
years of professional experience
2021
2021
years of post-secondary education
Work History
IT Project Lead - Finance Department
Spread Masters Limited
5 2022 - Current
- Managed budgets for multiple projects simultaneously, ensuring cost-effective resource allocation while maintaining quality standards.
- Facilitated clear communication between stakeholders by organizing regular status meetings and distributing detailed updates through various channels.
- Contributed to company growth by identifying opportunities for process improvement within the IT department and proposing innovative solutions to challenges faced in daily operations.
- Mitigated risks associated with potential data breaches by establishing strict guidelines for handling sensitive information during project development.
- Implemented efficient IT project management processes by streamlining workflows and improving communication between team members.
- Delivered high-quality software solutions by rigorously testing and validating all components before deployment.
- Increased customer satisfaction rates with timely delivery of reliable IT solutions tailored to meet specific business requirements.
- Ensured smooth adoption of new software platforms by providing end-user training and comprehensive documentation on system functionality.
- Evaluated emerging trends in technology to identify potential applications that could benefit ongoing or future projects.
- Enhanced overall team productivity by providing mentorship, guidance, and technical support to junior staff members.
- Optimized information security protocols by conducting risk assessments, identifying vulnerabilities, and implementing robust countermeasures.
- Established effective change management processes to minimize disruption during technology transitions within the organization.
- Reduced project completion times by effectively prioritizing tasks and allocating resources to high-priority initiatives.
- Planned, designed, and scheduled phases for large projects.
- Analyzing of all orders done in the company to ensure we have no recurring stocks and that we observe a healthy stock rotation and maintain a vigorous stock value
- Manage all customers to ensure satisfaction and quality is passed from the different areas they are served by various people in the organization
- Ensure smooth running and network connectivity in the organization through regular testing
- Maintained a high level of expertise in accounting and finance theory through continuous professional development activities.
Data Operations - Ingredients Department
Mini-Group Company
03.2021 - 04.2022
- Provided expertise in data storage structures, data mining, and data cleansing
- Resolving discrepancies in information and obtaining further information for incomplete documents
- Led change management initiatives to ensure smooth transitions during technology upgrades or process overhauls.
- Conducted thorough risk assessments for all major projects, mitigating potential threats before they could impact business outcomes negatively.
- Optimized data storage solutions for faster access, improved security, and cost savings.
- Streamlined data operations by consolidating disparate data sources into a centralized database.
- Inserted account data by inputting text-based and numerical information from source documents within time limits.
- Testing new database systems and software updates
- Comply with data integrity and security policies
- Coming up with solutions to costly business problems
- Translating numbers and facts to inform strategic business decisions
- Adhered to confidentiality requirements and laws to disseminate information only to authorized individuals.
Systems Developer - IT Department
Prime Soft Limited
08.2020 - 12.2020
- Monitor software performance and modify or update programs as per user needs and technology evolve
- Consultation with the software's future users to determine what they expect the software to do
- Fault finding, diagnosing and fixing bugs
- Web design as requested by clients using PHP, HTML and CSS
- System and software testing before delivering to clients
- Maintain websites designed to ensure smooth operations for the clients
- System integration, POS System with e-commerce website designed
- Incorporated third-party APIs into existing systems for seamless integration with external services.
- Championed the adoption of new technologies and tools within the development team, increasing overall efficiency and productivity.
- Conducted thorough code reviews to ensure adherence to established quality standards and maintainable design patterns.
- Streamlined codebase through refactoring, reducing maintenance time and improving readability.
- Improved system security by conducting vulnerability assessments and implementing appropriate countermeasures against potential threats.
- Worked closely with product management teams to define feature requirements and translate them into actionable tasks for developers.
- Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
IT Assistant - IT Department
Bidwood Suites Hotel
05.2019 - 07.2019
- Responded to queries on phone, via email or through IT ticketing system.
- Ensured accurate record-keeping for all IT assets, aiding efficient planning for future investments.
- CCTV configuration as well as video extraction to ensure maximum security in the organization
- Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
- Managed inventory of IT equipment by organizing consistent stock tracking and ordering processes, avoiding shortages or excesses.
- Router configuration to enhance better internet speeds for the clients and staff as well
- Software update for all computers in the organization
- Antivirus installation to ensure that there was no security breach on the company's data
- Assisted in the development of custom applications tailored to specific departmental needs, resulting in increased efficiency.
- Preventive maintenance for all printers and computers together with their drivers
- Developed user-friendly IT solutions for improved staff productivity.
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Implemented data backup strategies to safeguard critical company information.
- Optimized hardware performance through regular maintenance checks and upgrades when necessary.
Industrial Based Attachment, Intern - IT Department
Kenya Wildlife Service
02.2018 - 04.2018
- Solving network troubles in case of the organizations system slow response
- System maintenance to enhance better performance and work efficiency
- Creating of patch code cables to use in network connectivity in case of network failure or IP phone communication between stations
- Software update on client's personal computers and the organizations system as a whole
- Network with other employees to know how various systems run and perform in diverse departments of the organization to achieve recognized work
- Frequency set up at various sites in the park to ensure efficient communication between park stations and the main offices
- Putting in place patch codes to enhance IP phone communication between various offices in the organization
Industrial Based Attachment, Intern - IT Department
Kenya Power & Lighting Company
01.2017 - 03.2017
- Solving network tribulations in case of the organizations system slow response
- System maintenance to enhance better performance and work efficiency
- Client assistance on how to handle the Integrated Circuit System (ICS) in case of poor response
- Setting up printers to receptiveness when they fail to perform the acquired action
- Network with other employees to know how various systems run and perform in diverse departments of the organization to achieve recognized work
- Call response in case of required assistance of system update of the organizations' banking hall
- Putting in place fiber optic cables to improve internet speed in the organization and for fast system comeback
Community Based Attachment, Intern - Community Outreach
Nakuru Hills Special School
02.2016 - 03.2016
- Help children develop a common language for communication amongst each other as they were from different backgrounds and mentally challenged
- Teach various subjects including Mathematics and Christian Religious Education to give them an improved education background
- Interact with the students during leisure activities and learn how to make various models such as knitted mats
- Help the students improve on their talents as it is part of their growth
- Encourage them to be socially responsible so as to get a better understanding of the community
- Assisting the students in activities such as cleaning so that they can know the importance of personal hygiene
Education
Bachelor of Science - Business Information Technology
Strathmore University
Nairobi, Nairobi Province, Kenya 05.2015 - 12.2018
Certificate - CCNA 1
Strathmore University
Nairobi, Nairobi Province, Kenya11-2016
Skills
Good at conflict resolution
Other Information
- Underwent a first aid course under St. John Ambulance Kenya, in 2011.
- Dorm captain, 2013.
- Member of the Christian Union.
- Undertook various CSR activities at Strathmore University.
- Key representative of the organization in the Canon Chemicals Conference held at Kajiado on 03/01/23.
- Key representative of the organization in the 12/01/23 Kenya Wine Agencies Conference held at the Company's' plant in Tatu City.
References
- Emmanuel Ngetich, Assistant IT Director, Kenya Wildlife Service, 0720 560 060, engetich@kws.go.ke
- Naomi Njenga, Human Resource Manager, Bidwood Suites Hotel, 0720 803 089, hr@bidwoodsuites.com
- Benson Kimotho, Branch Manager - Ingredients Department, Mini Group Company, 0700 002 910
- Esther Maina, Head Accounts Department, Spread Masters Limited, 0795 952 657
Interests
Soccer
Tennis
Travelling
I love spontaneous adventures to new destinations. This really gives me a sense of life outside work. Travelling gives me relief as I can be able to gather my thoughts and write them down
Timeline
Data Operations - Ingredients Department
Mini-Group Company
03.2021 - 04.2022
Systems Developer - IT Department
Prime Soft Limited
08.2020 - 12.2020
IT Assistant - IT Department
Bidwood Suites Hotel
05.2019 - 07.2019
Industrial Based Attachment, Intern - IT Department
Kenya Wildlife Service
02.2018 - 04.2018
Industrial Based Attachment, Intern - IT Department
Kenya Power & Lighting Company
01.2017 - 03.2017
Community Based Attachment, Intern - Community Outreach
Nakuru Hills Special School
02.2016 - 03.2016
Bachelor of Science - Business Information Technology
Strathmore University
05.2015 - 12.2018
IT Project Lead - Finance Department
Spread Masters Limited
5 2022 - Current
Certificate - CCNA 1
Strathmore University
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