Mercy Walukano
PHARMACEUTICAL TECHNOLOGIST/ NEUTRIONIST
Kitale
Summary
Dynamic pharmaceutical professional and nutritionist with over 8 years of experience, offering a solid foundation in medication preparation and quality assurance. Recognized for exceptional collaborative skills and a results-driven approach in fast-paced environments, consistently delivering high-quality outcomes. Proven expertise in compounding, inventory management, and patient counseling ensures optimal care while adhering to industry standards. Committed to enhancing patient outcomes through effective communication and a comprehensive understanding of pharmaceutical and nutritional practices, driving excellence in every aspect of care.
Overview
18
18
years of professional experience
Work History
Pharmaceutical Technologist/Nutritionist
Yanah Pharmacy-Nairobi
Nairobi
05.2022 - Current
- Order label and count stock of the medications chemicals and supplies and enter inventory
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume in pharmacy environment.
- Collaborated effectively with sales teams to provide technical support for customer inquiries, fostering strong client relationships and generating repeat business.
- Monitored client progress and adjusted nutrition plans as needed, ensuring optimal results and satisfaction.
- Assessed clients' nutritional and health statuses to prescribe appropriate eating and exercise plans.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Produced clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements.
Pharmaceutical Technologist
Canary Pharmacy
Nairobi
01.2016 - 09.2021
- Answer questions from patients and contact doctors for clarification
- Update the existing stock inventory system to increase efficiency
- Confirmed that all prescribed medication was properly mixed
- Keep stock areas neat and organized to maintain efficiency
- Verified and accuracy on all labels used on prescription
- Determine if they were generic version of names/brands
- Recommend over the counter drugs to patients as warranted
- Confirmed prescription drugs coverage for patients and update the patient’s data.
- Prepare common prescriptions in advance to reduce wait time
- Receive medical prescriptions and verify the information is complete and accurate.
- Maintain proper storage and security conditions of the drugs.
- Answer telephone calls and respond to request.
- Price and file prescription that has been filled.
- Order label and count stock of the medications chemicals and supplies and enter inventory data to the computer.
- Deliver pharmaceutical medication to hospitals and clinics.
Pharmaceutical Technologist/Community Nutritionist
Sister Freda Medical Center
Kitale Town
01.2014 - 06.2015
- Providing nutritional counseling, support and advice to adults and children
- Evaluating patient’s nutritional needs and completing orders for all patients
- Monitoring patient’s food intake and progress
- Explaining a patient’s dietary plan and what they are expected to gain from it
- Working with parents of disabled children to ensure that their needs are met
- Ensuring all data and records are kept up to date and stored correctly in compliance with various hospital policies and the Data Protection Act
- Offering support with feeding tubes and other specialist equipment
- Effectively communicating with medical, nursing, clinical and non-clinical staff on daily basis
- Regularly attending multi-disciplinary team meetings
- Manage daily operational aspects for the Hospital as assigned.
- Clerking of patients in the hospital and field in the related study and other clients.
- Submit monthly report to the departmental in charge.
- Identifying communicable diseases and other related diseases in the community.
- Hold community meetings to educate on nutrition in the nearby community area.
- Coordinate with various stake holders to improve the hygiene of the community.
Voluntary Community Nutritionist
Kakamega Provincial Hospital
Kakamega, Kakamega District
01.2013 - 12.2013
- Monitored client progress and adjusted nutrition plans as needed, ensuring optimal results and satisfaction.
- Improved clients'' overall health by developing personalized nutrition plans tailored to their needs.
- Assessed clients' nutritional and health statuses to prescribe appropriate eating and exercise plans.
- Educated clients about long-term health benefits of balanced diets and exercise programs.
- Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
- Monitored patient progress and documented nutritional information in patient charts and records.
- Coached individuals on methods for managing chronic diseases with effective dietary plans.
- Determined client-specific nutrient and energy requirements, with consideration to specific lifestyles, physiology and medical concerns.
- Documented clinical findings and entered pertinent health data for processing, recordkeeping, and use by other medical professionals.
- Enhanced patient recovery times by collaborating with medical teams to develop post-surgery meal plans that supported healing processes.
- Implemented a successful school nutrition program aimed at reducing childhood obesity rates by introducing healthier meal options and education initiatives.
- Developed educational materials and conducted workshops promoting healthy eating habits and disease prevention through proper nutrition.
- Planned, directed, and monitored clinical functions of dietetic staff.
- Assessed the nutritional needs of special populations, such as pregnant women or older adults, and provided tailored recommendations for optimal health maintenance.
Pharmaceutical Technologist
Bukura Pharmacy
Kakamega Town
01.2008 - 03.2011
- Receive medical prescriptions and verify the information is complete and accurate.
- Maintain proper storage and security conditions of the drugs.
- Answer telephone calls and respond to request.
- Price and file prescription that has been filled.
- Order label and count stock of the medications chemicals and supplies and enter inventory data to the computer.
- Establish and maintain patient profiles including lists of the medications taken by individual patients.
- Clean and maintain equipment and work area and sterilize glass ware according to prescribed methods.
- Receive and store incoming supplies, verify quantities against invoices and inform supervisors of the stock needs and shortages.
- Deliver pharmaceutical medication to hospitals and clinics.
Education
Diploma - Dietetic Management
Kenya Institute of Professional Studies
Nairobi01.2021
Certificate - Community Nutrition
Kenya Medical College
Homabay01.2013
Certificate - Computer Applications
Comido Group of Colleges
Nakuru, 3101.2011
Diploma - Pharmacy
Tracom College
Nakuru01.2007
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Chwele Girls Secondary school
01.2001
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St Anne’s Girls Primary School
Mumias01.1997
Skills
Flexible and adaptive thinker
References
George, Matimbai, Pharmacist- In-Charge, 0720265050, Bukura Pharmacy, P.O. BOX 2537
Timeline
Pharmaceutical Technologist/Nutritionist
Yanah Pharmacy-Nairobi
05.2022 - Current
Pharmaceutical Technologist
Canary Pharmacy
01.2016 - 09.2021
Pharmaceutical Technologist/Community Nutritionist
Sister Freda Medical Center
01.2014 - 06.2015
Voluntary Community Nutritionist
Kakamega Provincial Hospital
01.2013 - 12.2013
Pharmaceutical Technologist
Bukura Pharmacy
01.2008 - 03.2011
Diploma - Dietetic Management
Kenya Institute of Professional Studies
Certificate - Community Nutrition
Kenya Medical College
Diploma - Pharmacy
Tracom College
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Chwele Girls Secondary school
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St Anne’s Girls Primary School
Certificate - Computer Applications
Comido Group of Colleges