Accomplished professional with extensive experience in client relationship management, sales strategy execution, and credit operations. Proven ability to drive efficiency, expand market share, and foster long-term client partnerships. Key achievements include: - Driving a 20% efficiency gain in credit operations. - Expanding market share by 8% through innovative sales strategies. - Enhancing client retention rates by 50% through exceptional service and tailored solutions. Adept in business development, team leadership, and leveraging technology to streamline operations and improve customer satisfaction.