Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mercy Ouko

Nairobi

Summary

Accomplished Monitoring and Evaluation Specialist with a demonstrated history of strengthening program performance through the design and implementation of robust M&E systems. Recognized for a strong commitment to data-driven decision-making, continuous improvement, and excellence in development programming.

Overview

19
19
years of professional experience

Work History

UNV- National Monitoring and Evaluation Specialist

UN World Food Program, Nairobi, Kenya
08.2023 - Current
  • Led the collection and analysis of output, process, and outcome-level data through diverse methodologies including Post-Distribution Monitoring (PDM), and Focus Group Discussions (FGDs) for Cash Transfers and Activity Implementation Monitoring of water and resilience projects.
  • Coordinated high-quality data collection by designing training modules and conducting capacity-building sessions for enumerators, ensuring adherence to WFP’s data quality standards and ethical protocols.
  • Authored detailed monthly Situation Reports, Field monitoring reports, and Back-to-Office Reports (BTORs), delivering actionable insights that directly informed evidence-based programmatic adjustments and strategic decision-making.
  • Strengthened cross-functional collaboration by supporting data sharing and feedback loops between program teams, partners, and local stakeholders to enhance accountability and learning.
  • Collaborated and developed excellent working relationships with various County teams and cooperating partners during routine process monitoring activities.

Lead Consultant- Monitoring and Evaluation

IQVIA- Africa, Nairobi, Kenya (Remote)
12.2022 - 05.2023
  • Backstopped all the Monitoring and Evaluation activities, in line with World Bank stipulations for the Health Financing Project in North and North- Eastern Cluster.
  • Developed, updated and submitted the project’s monthly progress dashboard within the stipulated timelines.
  • Developed the field consultants’ reporting templates to ease timely donor reporting.
  • Led the development of all progress reports and monthly donor presentations.

Consultant Monitoring & Evaluation Specialist

Triggerise Kenya, Nairobi, Kenya (Remote)
10.2022 - 03.2023
  • Prepared the Monitoring, Evaluation and Learning (MEL) plans for the Elton John AIDS Foundation (EJAF) Uganda and South Africa project proposals; including well thought out, high quality, measurable performance and impact indicators.
  • Developed realistic and achievable targets for the Children’s Investment Fund Foundation (CIFF) Kenya and Burkina Faso project proposals.
  • Prepared precise Data Quality Audit (DQA) tools to measure project performance and data quality.
  • Conducted joint Data Quality Audits (DQAs) with the Triggerise Program team and the Nairobi Ministry of Health County Team.

HIV/ TB Monitoring and Evaluation Manager

Population Services Kenya, Nairobi, Kenya
10.2018 - 02.2020
  • Trained the health facility staff on the reporting requirements for the HIV and TB program.
  • Institutionalized the correct and consistent use of Ministry of Health registers and monthly summary reporting tools within the 115 private sector health facilities implementing the HIV Care and Treatment Program.
  • Conducted Routine Data Quality Audits (RDQAs) with the program and MoH County teams, resulting in improved data quality and project performance.
  • Supervised seven Regional M&E Officers tasked with managing reporting at regional level.

Field Manager- Monitoring and Evaluation

Population Services Kenya, Nairobi, Kenya
07.2014 - 09.2018
  • Steered the monitoring and evaluation of the multi- donor funded Family Planning (FP), Maternal and Newborn Child Health (MNCH) and Cervical Cancer Screening projects.
  • Spearheaded timely program reporting to donors like USAID, DFID (now FCDO), and Bill and Melinda Gates Foundation.
  • Institutionalized the consistent use of MoH registers and reporting using the MoH Summary reporting tools; to the 410 private sector health facilities within the Tunza private providers’ network.
  • Tracked key performance indicators and enforced data quality control measures.
  • Collaborated with the program teams to ensure that operational deadlines and program monitoring needs were met.
  • Supervised seven Regional Monitoring and Evaluation Officers tasked with reporting at regional level.
  • Monitored performance of the Regional Monitoring and Evaluation Officers to identify opportunities for improvement and ensured that gaps were addressed.

Behaviour Change Communications Manager

Population Services International, Nairobi, Kenya
01.2007 - 06.2014
  • Seconded by Population Services International to the USAID Funded APHIAPLus Nairobi/ Coast Project and piloted the Behaviour Change Communications (BCC) component of the APHIAPLus project.
  • Implemented Behaviour Change Communication strategies for HIV prevention, Maternal and Newborn Child Health (MNCH), and Reproductive Health.
  • Supervised seven project Cooperating Partners: managing yearly grants totalling KES 55M.
  • Helmed HIV prevention care and treatment programs for key populations in Nairobi and successfully set up 3 Drop-In Service Centres that served Men who have Sex with Men (MSM), Female Sex Workers (FSW) and People Who Inject Drugs (PWID).
  • Spearheaded the set-up of 5 youth service desks in public health facilities that saw the rise in the uptake of health services by young people.

Education

MBA - Project Management

Daystar University
Nairobi
11-2026

Bachelor of Arts - Anthropology

University of Nairobi
Nairobi

Skills

  • Performance monitoring
  • Report writing
  • Training facilitation
  • Attention to detail

References

Referees available on request

Timeline

UNV- National Monitoring and Evaluation Specialist

UN World Food Program, Nairobi, Kenya
08.2023 - Current

Lead Consultant- Monitoring and Evaluation

IQVIA- Africa, Nairobi, Kenya (Remote)
12.2022 - 05.2023

Consultant Monitoring & Evaluation Specialist

Triggerise Kenya, Nairobi, Kenya (Remote)
10.2022 - 03.2023

HIV/ TB Monitoring and Evaluation Manager

Population Services Kenya, Nairobi, Kenya
10.2018 - 02.2020

Field Manager- Monitoring and Evaluation

Population Services Kenya, Nairobi, Kenya
07.2014 - 09.2018

Behaviour Change Communications Manager

Population Services International, Nairobi, Kenya
01.2007 - 06.2014

MBA - Project Management

Daystar University

Bachelor of Arts - Anthropology

University of Nairobi
Mercy Ouko