Mercy Okoth
Summary
Dynamic professional with a strong background in meteorological research and team coordination, honed at Compact Royal Limited. Proven ability to enhance service delivery through effective communication and data analysis. Skilled in developing innovative solutions to environmental challenges, ensuring operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
EDML Distribution and Marketing Ltd.
01.2024 - 06.2025
- Carrying out execution of marketing campaigns and initiative.
- Helping clients with inquiries, providing knowledgeable support and information.
- Engaging with clients and customers to promote and sell the company's products and services.
- Handling customers inquiries, resolving issues and maintaining positive relationships with clients.
- Preparing fast movig menu items efficiently.
- Operating fryers, grills and other kitchen equipments safely.
Assistant Manager
Compact Royal Limited
Nairobi
10.2022 - 12.2023
- Assisting in managing daily operations and team coordination.
- Implementing inventory management processes to ensure stock accuracy.
- Facilitating communication between departments to streamline workflows.
- Analyzing customer feedback to enhance service delivery strategies.
- Supporting scheduling and planning of staff shifts and responsibilities.
- Supervising daily operations including scheduling shifts, assigning duties.
Meteorological Attachment
Kenya Meteorological Department
06.2022 - 11.2022
- Preparation of Daily Forecast using all Available Tools.
- Preparation of Significant Weather Charts for Both Domestic and International Flights.
- Preparation of weather Broadcasts.
- Vertical profile ozone measurements using Ozone radiosonde.
- Performing lamp tests on the Dobson Spectrophotometer.
Meteorologial Attachment
Kenya Civil Aviation Authorityt
04.2021 - 09.2021
- Weather Observation.
- Computation of data and coding SYNOP, CREX and METAR.
- Data entry into the relevant weather registers, forms and cards.
- Transmitting data to national meteorological center and data processing section every three hours.
- Transmission of METAR to the Air Traffic Controller every hour.
- Preparation and transmission of Agromet, Climate and Wind data.
- Issuance of Low Level Forecast Charts to various Airline companies.
Education
Masters - Climate Change Adaptation
University of Nairobi
Kenya09-2026
Bachelor of Science - Meteorology
University of Nairobi
Kenya09.2022
Skills
- Meteorological research
- Customer engagement
- Customer relationship management
- Effective communication
- Climate modeling
- Interpreting climate data
- Strategic decision-making
- Climate change adaptation strategies
- Mitigation measures
- Environmental conservation
- Sustainability
- Developing innovative solutions
- Environmental challenges
- Research skills
- Analytical skills
- Problem-solving skills
- Microsoft Office Suite
- Organizational skills
- Verbal communication
- Written communication
References
- Dr. Joseph N. Mutemi, Senior Lecturer, University of Nairobi, josephmutemi2@gmail.com, 0722 890 176
- Mr. Francis Wakachala, Chairperson, Kisumu Meteorological Department, wakachala@gmail.com, 0721 547 074
- Barrack Ouma K'Akumu, Deputy Headteacher, Darelsula School, 0721322052
Timeline
Front Desk Receptionist
EDML Distribution and Marketing Ltd.
01.2024 - 06.2025
Assistant Manager
Compact Royal Limited
10.2022 - 12.2023
Meteorological Attachment
Kenya Meteorological Department
06.2022 - 11.2022
Meteorologial Attachment
Kenya Civil Aviation Authorityt
04.2021 - 09.2021
Masters - Climate Change Adaptation
University of Nairobi
Bachelor of Science - Meteorology
University of Nairobi