MERCY MUNGA
Summary
With over four years of experience managing The Maverick’s Pharmacy, I have driven significant growth and profitability. Skilled in prescription dispensing and patient counseling, I excel in communication and teamwork. My expertise in pharmaceutical calculations and regulatory compliance ensures precision and safety, making me a valuable asset to any pharmacy team.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Pharmaceutical Technologist
The Maverick’s Pharmacy
01.2021 - 01.2026
- I have managed The Maverick’s Pharmacy for the past 4 years, seeing It grow under my care from it being a startup. I can boast that my hard work has paid well, and the establishment is currently making great profits.
Pharmaceutical Technologist
01.2019 - 01.2021
- I worked as a pharmaceutical technologist doing both wholesale as retail, and was called back to work for a short period at a new branch later after resigning, which shows for my prowess at work.
01.2015 - 01.2018
- I worked in different facilities while in school, over holidays, in order to improve my interpersonal skills (which am proud to say, have earned me very good customer service skills) as well as being goal oriented.
Volunteer
Mama Lucy Kibaki Hospital
01.2015 - 01.2016
- I did a few months volunteership at mama Lucy kibaki hospital, under doctors Evans Ochoki and Kaugi Kibaara in 2015 through 2016.
Education
Diploma - Pharmaceutical Technology
Mount Kenya University
KCSE - B-
Oyugi ogango girls high school
02.2010 - 11.2013
KCPE - 303 marks
Otaro primary school
Skills
- Prescription dispensing and accuracy
- Pharmaceutical calculations (dosage, dilutions, IVs)
- Patient counselling and medication education
- Pharmacology knowledge (MOA, ADRs, interactions)
- Drug therapy monitoring and medication reconciliation
- Inventory and stock management (FIFO/FEFO)
- Regulatory compliance (GPP, GMP, Pharmacy and Poisons Board guidelines)
- Pharmacovigilance and ADR reporting
- Controlled drugs handling and documentation
- Cold chain and supply chain management
- Pharmacy software and EMR systems
- Microsoft Office (especially Excel)
- Quality control and documentation
- Communication, teamwork and ethical practice
- Time management and attention to detail
Languages
- Swahili
- English
- Swahili
References
- Erick Ogolla, Superintendent, The Maverick’s Pharmacy, 0723582925
- Kaugi Kibaara, Former Assistant Chief Pharmacist, MLKH, 0711802159
Other Experiences
- Volunteership at Mama Lucy Kibaki Hospital under doctors Evans Ochoki and Kaugi Kibaara., 01/01/15, 01/01/16
- Certificate in ICDL after successful completion., 01/01/14
- Three certificates in leadership from two different facilities - Lepta Community and Ascent., Unknown
Expertise
Wholesale and retail dispensing, 7
Languages
English
Advanced
C1
Kiswahili
Proficient
C2
Luo
Proficient
C2
Timeline
Pharmaceutical Technologist
The Maverick’s Pharmacy
01.2021 - 01.2026
Pharmaceutical Technologist
01.2019 - 01.2021
01.2015 - 01.2018
Volunteer
Mama Lucy Kibaki Hospital
01.2015 - 01.2016
KCSE - B-
Oyugi ogango girls high school
02.2010 - 11.2013
Diploma - Pharmaceutical Technology
Mount Kenya University
KCPE - 303 marks
Otaro primary school