Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mercy Jepchumba

Virtual Assistant
Nairobi,30

Summary

Dynamic Public Relations Officer with a proven track record at Koitalel Samoei University College, adept at campaign management and stakeholder relationship management. Successfully developed engaging marketing strategies that enhanced public awareness and customer engagement. Skilled in social media proficiency and committed to elevating client experiences through effective communication.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Public Relations Officer

Koitalel Samoei University College
01.2023 - 12.2025
  • Developed strong relationships with club members, fostering a positive atmosphere for all participants.
  • Enhanced brand image by developing and executing strategic public relations campaigns.

Virtual Assistant

Sense Networks
01.2023 - 08.2024
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Conferred with customers by telephone, chat or email to provide information.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Maintained a well-organized database system for improved information accessibility in daily operations.
  • Monitored emails, organized inbox, and prioritized messages for supervisor.

Education

High School Diploma -

Our Lady of Victory
Eldoret
04.2001 -

Skills

Campaign management

Certification

Virtual Assistant Certificate

Timeline

Public Relations Officer

Koitalel Samoei University College
01.2023 - 12.2025

Virtual Assistant

Sense Networks
01.2023 - 08.2024

High School Diploma -

Our Lady of Victory
04.2001 -
Mercy JepchumbaVirtual Assistant