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MERCY CHEPKORIR
Natural Resources Management
kimulot,Bomet
Summary
To efficiently, innovatively and professionally perform my duties and responsibilities in line with mission, vision and objectives of the employing organization in a manner that strategically advances my career aspirations while promoting the growth of the organization.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Sales agent and customer advisor
Absa Bank
03.2024 - 02.2025
- Deliver exceptional sales performance by identifying and meeting customer needs through selling and cross selling Bank’s consumer lending products to meet set sales targets
- Provide direct sales support to generate and convert quality leads into sales
- Submit and check correctness of completed application forms of different products in line with Bank policies and requirements to line manager for review
Cashier
Gift Mart supermarket
02.2023 - 02.2024
- Providing positive customer experience with fair, friendly and courteous service
- Registering sales on a cash register by scanning, itemizing and totalling customers' purchases
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Processing return transactions
Green leaf clerk
Chemalal Tea Factory
05.2022 - 11.2022
- Inspecting tea leaf quality
- Collecting green tea leaf
- Registering new farmers
- Training and educating farmers on sustainable agricultural practices
- Handling green tea leaf transport and delivery logistics
- Expedite the resolution of customer problems and complaints to maximize satisfaction
Green tea leaf clerk
Tet tea factory
01.2022 - 04.2022
- Registering new farmers
- Training and educating farmers on sustainable agricultural practices
- Handling inspection of tea quality, collection, transportation and delivery logistics of green tea leaves from farms to the tea factory
Rainforest Alliance Inspector
Tet Tea Factory
10.2021 - 12.2021
- Training and educating farmers on practical framework for sustainable agriculture
- Inspecting and doing follow-up on farm requirements intended to help farmers produce better crops, adapt to climate change, increase their productivity
- Set goals to achieve sustainable performance and target investments to address risks
Tea sorter
Kapset Tea Factory
03.2021 - 06.2021
- Ensured that there are no spillages during processing
- Unclogging and cleaning sorter mesh
- Binning, grading and storing tea
Huduma number clerk
Ministry Of Interior And Coordination Of National Government
04.2019 - 06.2019
- Public sensitization and mobilization for huduma number registration
- Physical registration and capture of biometric data
- Data collection
Clerk and sales agent
Sistema biogas company
09.2017 - 06.2019
- Present, promote and sell home biogas to existing and prospective customers
- Perform cost-benefit and needs analysis of existing and potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calls
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
Tea sorter
Kitumbe Tea Factory
11.2018 - 03.2019
- Ensured that there are no spillages during processing
- Unclogging and cleaning sorter mesh
- Binning, grading and storing tea
Education
Environmental Assessment Impact and Environmental Audit -
Egerton University
Njoro 06.2017 - 05.2017
Bachelor of Science - Natural Resources Management
Egerton University
08.2013 - 05.2017
Kenya Certificate Of Secondary Education -
Tengecha Girls' High School
Kericho 01.2009 - 05.2012
Skills
Demonstrating products
Interests
Nature
Additional Information
mercychepkorir994@gmail.com
+254782026307
Timeline
Sales agent and customer advisor
Absa Bank
03.2024 - 02.2025
Cashier
Gift Mart supermarket
02.2023 - 02.2024
Green leaf clerk
Chemalal Tea Factory
05.2022 - 11.2022
Green tea leaf clerk
Tet tea factory
01.2022 - 04.2022
Rainforest Alliance Inspector
Tet Tea Factory
10.2021 - 12.2021
Tea sorter
Kapset Tea Factory
03.2021 - 06.2021
Huduma number clerk
Ministry Of Interior And Coordination Of National Government
04.2019 - 06.2019
Tea sorter
Kitumbe Tea Factory
11.2018 - 03.2019
Clerk and sales agent
Sistema biogas company
09.2017 - 06.2019
Environmental Assessment Impact and Environmental Audit -
Egerton University
06.2017 - 05.2017
Bachelor of Science - Natural Resources Management
Egerton University
08.2013 - 05.2017
Kenya Certificate Of Secondary Education -
Tengecha Girls' High School
01.2009 - 05.2012
Languages
English
Advanced (C1)
Swahili
Advanced (C1)
County
Bomet
Sub County
Konoin
Ward
Kimulot
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