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MERCY CHEPKORIR
Natural Resources Management
kimulot,Bomet
Summary
To efficiently, innovatively and professionally perform my duties and responsibilities in line with mission, vision and objectives of the employing organization in a manner that strategically advances my career aspirations while promoting the growth of the organization.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Sales agent and customer advisor
Absa Bank
03.2024 - 02.2025
- Deliver exceptional sales performance by identifying and meeting customer needs through selling and cross selling Bank’s consumer lending products to meet set sales targets
- Provide direct sales support to generate and convert quality leads into sales
- Submit and check correctness of completed application forms of different products in line with Bank policies and requirements to line manager for review
Cashier
Gift Mart supermarket
02.2023 - 02.2024
- Providing positive customer experience with fair, friendly and courteous service
- Registering sales on a cash register by scanning, itemizing and totalling customers' purchases
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Processing return transactions
Green leaf clerk
Chemalal Tea Factory
05.2022 - 11.2022
- Inspecting tea leaf quality
- Collecting green tea leaf
- Registering new farmers
- Training and educating farmers on sustainable agricultural practices
- Handling green tea leaf transport and delivery logistics
- Expedite the resolution of customer problems and complaints to maximize satisfaction
Green tea leaf clerk
Tet tea factory
01.2022 - 04.2022
- Registering new farmers
- Training and educating farmers on sustainable agricultural practices
- Handling inspection of tea quality, collection, transportation and delivery logistics of green tea leaves from farms to the tea factory
Rainforest Alliance Inspector
Tet Tea Factory
10.2021 - 12.2021
- Training and educating farmers on practical framework for sustainable agriculture
- Inspecting and doing follow-up on farm requirements intended to help farmers produce better crops, adapt to climate change, increase their productivity
- Set goals to achieve sustainable performance and target investments to address risks
Tea sorter
Kapset Tea Factory
03.2021 - 06.2021
- Ensured that there are no spillages during processing
- Unclogging and cleaning sorter mesh
- Binning, grading and storing tea
Huduma number clerk
Ministry Of Interior And Coordination Of National Government
04.2019 - 06.2019
- Public sensitization and mobilization for huduma number registration
- Physical registration and capture of biometric data
- Data collection
Clerk and sales agent
Sistema biogas company
09.2017 - 06.2019
- Present, promote and sell home biogas to existing and prospective customers
- Perform cost-benefit and needs analysis of existing and potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calls
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
Tea sorter
Kitumbe Tea Factory
11.2018 - 03.2019
- Ensured that there are no spillages during processing
- Unclogging and cleaning sorter mesh
- Binning, grading and storing tea
Education
Environmental Assessment Impact and Environmental Audit -
Egerton University
Njoro 06.2017 - 05.2017
Bachelor of Science - Natural Resources Management
Egerton University
08.2013 - 05.2017
Kenya Certificate Of Secondary Education -
Tengecha Girls' High School
Kericho 01.2009 - 05.2012
Skills
Demonstrating products
Customer assistance
Making offers
Environmental Compliance
Risk Management
Data Analysis
Project Management
Wildlife Habitat Assessment
Watershed Management
Soil Sampling
Water Quality Analysis
Emissions Monitoring
Waste Management
Regulatory Knowledge
Sustainability
Climate Risk Assessment
Greenhouse Gas Emissions Reduction
Interests
Nature
Additional Information
mercychepkorir994@gmail.com
+254782026307
Timeline
Sales agent and customer advisor
Absa Bank
03.2024 - 02.2025
Cashier
Gift Mart supermarket
02.2023 - 02.2024
Green leaf clerk
Chemalal Tea Factory
05.2022 - 11.2022
Green tea leaf clerk
Tet tea factory
01.2022 - 04.2022
Rainforest Alliance Inspector
Tet Tea Factory
10.2021 - 12.2021
Tea sorter
Kapset Tea Factory
03.2021 - 06.2021
Huduma number clerk
Ministry Of Interior And Coordination Of National Government
04.2019 - 06.2019
Tea sorter
Kitumbe Tea Factory
11.2018 - 03.2019
Clerk and sales agent
Sistema biogas company
09.2017 - 06.2019
Environmental Assessment Impact and Environmental Audit -
Egerton University
06.2017 - 05.2017
Bachelor of Science - Natural Resources Management
Egerton University
08.2013 - 05.2017
Kenya Certificate Of Secondary Education -
Tengecha Girls' High School
01.2009 - 05.2012
Languages
English
Advanced (C1)
Swahili
Advanced (C1)
County
Bomet
Sub County
Konoin
Ward
Kimulot