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Mercy Chelangat
Summary
Dynamic cashier with proven expertise at Naivas Limited, excelling in cash handling and customer service. Recognized for enhancing transaction efficiency and training new staff, I effectively resolved customer issues while maintaining a well-organized checkout area. Committed to delivering exceptional service and optimizing point of sale operations.
Overview
9
9
years of post-secondary education
5
5
years of professional experience
Work History
Cashier
Naivas limited
Nakuru , Kenya
12.2020 - 12.2025
- Processed customer transactions efficiently and accurately at Naivas limited.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Managed cash register operations, ensuring proper cash handling procedures.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Assisted customers by answering inquiries and providing product information.
- Handled customer complaints and resolved issues in a professional manner.
- Collaborated with team members to streamline checkout processes during peak hours.
- Trained new cashiers on register operations and customer service standards at Naivas limited.
Education
Diploma in Human Resource Management
Maasai Mara University
Narok, Kenya 09.2013 - 12.2014
Chesilyot Girls High School
Bomet, Kenya Kenya Certificate Of Primary Education -
Kabitungu Primary School
01.2001 - 10.2008
Skills
- Point of sale operations
- Cash register management
- Transaction processing
- Cash handling
- Inventory management
- Customer service
Work Preference
Job Search Status
Open to workTimeline
Cashier
Naivas limited
12.2020 - 12.2025
Diploma in Human Resource Management
Maasai Mara University
09.2013 - 12.2014
Kenya Certificate Of Primary Education -
Kabitungu Primary School
01.2001 - 10.2008
Chesilyot Girls High School