Summary
Overview
Work History
Education
Skills
Certification
Key Personal Projects
Affiliations
Timeline
Generic

Mercy Chebeni

Eldoret

Summary

Organizational Development Professional with strong skills in strategic planning, change management, and process improvement. Expertise in fostering team collaboration and driving results in dynamic environments. Known for reliability, flexibility, and strong focus on achieving organizational goals. Proficient in conflict resolution, leadership development, and employee engagement strategies.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Consultant - Organizational Development

Mayanna Wellness Centre
02.2024 - 01.2025
  • Implemented change management strategies for successful organizational development and growth.
  • Enhanced organizational efficiency by assessing and redesigning business processes and structures.
  • Partnered with HR departments to develop recruitment strategies that attracted top-tier talent for critical roles.
  • Implemented employee engagement initiatives that bolstered morale and increased job satisfaction levels among staff members.
  • Assessed company culture and provided recommendations for fostering a more inclusive and diverse workplace environment.
  • Conducted thorough needs assessments to identify areas of improvement within the organization.
  • Developed effective improvement plans in alignment with goals and specifications.

CEO

Elgon Women Network NGO
08.2022 - 02.2024
  • Organizational Management: Oversaw daily operations, program development, monitoring, and evaluation
  • Managed staff recruitment, training, and supervision while ensuring compliance with governance structures and legal requirements
  • Strategic Leadership: Defined and communicated the NGO's vision for women's empowerment
  • Directed strategic planning and fostered a culture of innovation and impact
  • Fundraising & Resource Mobilization: Secured funding through grants, donations, and partnerships
  • Managed budgets and financial reporting to ensure transparency
  • Advocacy & Public Relations: Represented the NGO in public forums, conferences, and media while leading impactful campaigns to influence policies
  • Achieved company growth by implementing strategic plans and streamlining operations.

Organizational Development Manager

Lush Beauty Studio
12.2021 - 07.2022
  • Developed high-impact succession planning strategies to ensure continuity in key leadership positions across the organization.
  • Enhanced employee performance by implementing new training programs and organizational strategies.
  • Boosted team morale through the facilitation of regular team-building activities and workshops.
  • Designed customized onboarding programs for new hires, ensuring a seamless transition into the organization.
  • Optimized resource allocation through effective workforce planning processes and tools.

Organizational Development Intern

The Soak Spa
09.2020 - 10.2021
  • Collaborated with HR team members on employee retention strategies, identifying areas of improvement to decrease turnover rates.
  • Played an active role in the planning and execution of employee engagement surveys, analyzing results, and presenting findings to leadership.
  • Supported the HR department in the execution of talent management initiatives, including performance evaluations and succession planning.
  • Provided administrative support for OD projects, including scheduling meetings, maintaining documentation, and tracking project milestones.
  • Participated in creating an internal communications plan that improved transparency and boosted morale among employees.
  • Facilitated focus groups with employees to gather feedback on potential process improvements, leading to increased overall satisfaction levels.

Accountant

Densey Tours and Travel Agency
08.2016 - 07.2020
  • Handled financial analysis, bank reconciliations, and payroll processing
  • Prepared financial reports to aid strategic decision-making
  • Ensured compliance with statutory obligations
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Handled day-to-day accounting processes to drive financial accuracy.

Accountant (Revenue Department)

Uasin Gishu County Government
01.2016 - 07.2016
  • Reconciled cash books and bank statements for county revenue streams
  • Provided client guidance on land rate issues and payment processes
  • Performed administrative duties, including filing, data entry, and banking

Education

Certified Associate - Project Management

Amref University
Nairobi, Nairobi Province, Kenya
03-2025

Master of Arts - Development Studies ( Organizational Development)

St. Paul's University
Nairobi, Nairobi Province, Kenya
10-2020

EXECUTIVE CERTIFICATE - Public Policy Analysis

Strathmore University Business School
Nairobi, Kenya
08-2019

Bachelor of Arts - Economics and Sociology

Egerton University
Nakuru, Nakuru District, Kenya
12.2016

Kenya Certificate of Secondary Education (KCSE) -

Sing'ore Girls High School
11.2009

Skills

  • Project management
  • Public policy analysis
  • Organizational development
  • Employee engagement
  • Team building
  • Change management
  • Strategic planning

Certification

  • Programme on Legislation, Policy Intervention, and Role of Committees, ESAMI, Dubai, UAE
  • Certified Public Accountant (CPA), Part 2, Level 4, KASNEB, Nairobi

Key Personal Projects

  • Mt. Elgon Girl Child Empowerment Programme, Mentored 300+ girls, provided sanitary towels, and supported education initiatives.
  • Mt. Elgon Environment Sustainability Project, Led tree-planting initiatives to restore forest cover and combat climate change.

Affiliations

  • project management institute - member, Kenyan chapter

Timeline

Consultant - Organizational Development

Mayanna Wellness Centre
02.2024 - 01.2025

CEO

Elgon Women Network NGO
08.2022 - 02.2024

Organizational Development Manager

Lush Beauty Studio
12.2021 - 07.2022

Organizational Development Intern

The Soak Spa
09.2020 - 10.2021

Accountant

Densey Tours and Travel Agency
08.2016 - 07.2020

Accountant (Revenue Department)

Uasin Gishu County Government
01.2016 - 07.2016

Kenya Certificate of Secondary Education (KCSE) -

Sing'ore Girls High School

Certified Associate - Project Management

Amref University

Master of Arts - Development Studies ( Organizational Development)

St. Paul's University

EXECUTIVE CERTIFICATE - Public Policy Analysis

Strathmore University Business School

Bachelor of Arts - Economics and Sociology

Egerton University

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Mercy Chebeni