Merceline Ochola
Eldoret
Summary
Organized Office Clerk recognized for high productivity and efficient task completion. Specialize in database management, document preparation, and schedule coordination. Excel in time management, problem-solving, and communication, ensuring smooth office operations and support to team members.
Overview
3
3
years of professional experience
Work History
Office Clerk
JDOK ADVOCATES LLP
Siaya
01.2024 - Current
- Received payments from customers via cash or credit card transactions.
- Resolved customer complaints promptly and professionally.
- Participated in team meetings to discuss progress on projects or new initiatives.
School Secretary
Sifuyo secondary school
Siaya
01.2023 - 11.2023
- Coordinated with other departments to ensure smooth running of the entire school operation.
- Updated knowledge about current industry trends through research or attending professional development courses.
- Implemented effective strategies to improve customer loyalty programs and enhance sales opportunities.
Billing Clerk
Oasis Health Siaya
Siaya
03.2022 - 09.2022
- Corresponded with customers regarding their accounts, making adjustments when necessary.
- Checked figures, postings, and documents for accuracy.
- Investigated and responded to customer inquiries related to billing issues.
Education
Associate of Science - Information Management
ELDORET TECHNICAL TRAINING INSTITUTE
Eldoret 12-2022
High School Diploma -
SINAGA GIRLS HIGH SCHOOL
Gem Siaya11-2016
KAPYIEMIT PRIMARY SCHOOL
Eldoret 11-2012
Skills
- Purchasing assistance
- Record preparation
- Billing and coding
- Office supply management
Languages
English
Proficient
C2
Timeline
Office Clerk
JDOK ADVOCATES LLP
01.2024 - Current
School Secretary
Sifuyo secondary school
01.2023 - 11.2023
Billing Clerk
Oasis Health Siaya
03.2022 - 09.2022
Associate of Science - Information Management
ELDORET TECHNICAL TRAINING INSTITUTE
High School Diploma -
SINAGA GIRLS HIGH SCHOOL
KAPYIEMIT PRIMARY SCHOOL
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