Summary
Overview
Work History
Skills
Education.
References:
Timeline
Generic

Melitus Opiyo Oele

Legal And Non-legal Claims Management.
Nairobi, Nairobi Province,30

Summary

PROFILE SUMMARY:

With over a decade of professional experience, I have cultivated a diverse skill set encompassing both legal and non-legal claims management. My career trajectory has enabled me to gain extensive knowledge and expertise in navigating complex legal landscapes, managing high caseloads, and ensuring accurate and efficient claims processing. In my role as a Court Clerk at Buluma & Co Advocates, I was responsible for managing court filings, preparing and submitting legal documents, and assisting attorneys with case preparation. My meticulous attention to detail ensured the accuracy and completeness of all legal documentation, contributing to the successful resolution of numerous cases. I conducted comprehensive legal research, summarized findings in clear and concise memoranda, and maintained detailed logs of court proceedings and case developments. My ability to communicate effectively with clients, witnesses, and court personnel facilitated smooth coordination of meetings, depositions, and court appearances. This role honed my organizational skills and ability to manage multiple tasks under tight deadlines, fostering a collaborative environment among legal staff.

Overview

20
20
years of professional experience

Work History

Claims Officer/

Africa Merchant Assurance Company Ltd.
01.2013 - Current
  • Managed high caseload efficiently, prioritizing tasks based on urgency and importance to meet deadlines consistently.
  • Supported departmental goals by contributing ideas during team meetings aimed at refining processes within the organization.
  • Served as a mentor for junior staff members, offering guidance in navigating difficult situations encountered in the role.
  • Reviewed contracts thoroughly to ensure proper coverage for various types of insurance policies held by clients.
  • Conducted audits of closed claims to ensure accuracy, consistency, and adherence to company standards.
  • Minimized fraudulent claims by conducting thorough investigations and collaborating with law enforcement agencies.
  • Utilized data analysis tools to identify trends in claims data, informing process improvements for greater efficiency.
  • Improved interdepartmental communication to expedite claims processing and foster a collaborative work environment.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.

Legal Clerk/

Africa Merchant Assurance Company Ltd.
02.2009 - 12.2012
  • Facilitated attorney-client meetings by preparing agendas and gathering relevant documentation ahead of time.
  • Contributed to successful negotiation outcomes by preparing comparative analysis reports on settlement offers and demands.
  • Assisted in training new legal clerks on office procedures, policies, and software systems utilized within the firm.
  • Provided excellent customer service to clients by promptly addressing inquiries and maintaining a friendly demeanor.
  • Prepared discovery materials in response to requests from opposing counsel, ensuring compliance with deadlines and procedural rules.
  • Adhered to strict ethical guidelines while performing legal clerk duties, demonstrating integrity and commitment to the profession.
  • Maximized office efficiency through proficient use of Microsoft Office Suite tools such as Word, Excel and Outlook.
  • Improved case management efficiency by maintaining an up-to-date database of client information.
  • Streamlined legal document filing system, reducing retrieval time for attorneys and paralegals.
  • Coordinated with clients, opposing counsel, and court personnel to schedule appointments and hearings efficiently.
  • Managed complex calendar schedules for multiple attorneys, minimizing scheduling conflicts and maximizing productivity.
  • Assisted in the preparation of trial exhibits, ensuring accurate and organized presentation of evidence.
  • Reduced costs associated with copying expenses by digitizing records whenever possible, implementing a more efficient document storage system.
  • Conducted thorough legal research, providing valuable insights to support attorney decisionmaking.
  • Assisted in case preparation by compiling necessary documents and drafting pleadings, motions, and subpoenas.
  • Communicated with clients to gather information, provide updates, and coordinate meetings, maintaining confidentiality.
  • Prepared and filed legal documents with courts, ensuring compliance with deadlines and procedural requirements.
  • Provided administrative support to attorneys, including managing schedules, setting up meetings, and handling correspondence.
  • Maintained case calendars, tracked important dates and deadlines, and assisted in the organization of case files.
  • Assisted in tracking billable hours, preparing billing statements, and maintaining accurate records of legal expenses.
  • Prepared trial materials, coordinated with witnesses, and assisted in trial preparation.
  • Ensured all legal activities complied with current laws and regulations, staying updated on legislative changes.

Court Clerk/

Buluma & Co Advocates.
07.2004 - 12.2006
  • Maintained and updated electronic databases to accurately and securely store court documents.
  • Examined legal documents submitted to courts for adherence to laws and court procedures.
  • Reviewed court documents to process subpoenas, motions and pleadings.
  • Assisted court in scheduling hearings, meetings and other events to support seamless operations.
  • Managed court filings, including preparing and submitting legal documents to various courts and regulatory bodies.
  • Assisted attorneys in the preparation of case files by organizing and compiling necessary documents, evidence, and other materials.
  • Conducted legal research to support attorneys, summarizing findings in research memoranda and reports.
  • Maintained case calendars, tracked important dates, deadlines, and court appearances to ensure timely and efficient case management.
  • Prepared court documents such as subpoenas, motions, and pleadings, ensuring compliance with court requirements and procedural rules.
  • Communicated with clients, witnesses, and court personnel to coordinate meetings, depositions, and court appearances.
  • Reviewed and verified accuracy of legal documents and court filings, ensuring all necessary documentation was complete and correct.
  • Assisted in trial preparation by preparing trial notebooks, exhibits, and witness lists, and coordinating with witnesses.
  • Provided administrative support to attorneys, including managing schedules, handling correspondence, and maintaining case files.
  • Maintained a detailed log of court proceedings and case developments, ensuring accurate record-keeping and documentation.
  • Monitored changes in legal regulations and court procedures to ensure compliance with current laws and standards.

Skills

  • Claims analysis
  • Investigation techniques
  • Technical knowledge
  • Policy Interpretation
  • Claims Processing: Proficient in managing insurance claims accurately
  • Legal Knowledge: Solid understanding of insurance law and regulatory compliance
  • Fraud Detection: Skilled in identifying and investigating fraudulent claims
  • Data Analysis: Proficient in analyzing claims data to identify trends
  • Document Management: Expertise in organizing and maintaining documents

Education.

  • 2022 to 2026 Bachelor of Law, Mt. Kenya University
  • 2014 to 2016 Diploma in Insurance (AIIK)
  • 2002 to 2004 Diploma in Law, Kenya School of Professional Studies
  • 1998 to 2001 Ukwala High School, Siaya County
  • 1990 to 1997 Onyinyore Primary School, Siaya County

References:

To be availed upon request:

Timeline

Claims Officer/

Africa Merchant Assurance Company Ltd.
01.2013 - Current

Legal Clerk/

Africa Merchant Assurance Company Ltd.
02.2009 - 12.2012

Court Clerk/

Buluma & Co Advocates.
07.2004 - 12.2006

Similar Profiles

CREATE PROFILE
Melitus Opiyo Oele Legal And Non-legal Claims Management.