MBAU STEPHEN MUNGAI
Nairobi, Nairobi Province
Summary
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over [Number] years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
9
9
years of professional experience
Work History
Relationship Manager
Emmaus Affordable Homes and Properties
02.2021 - 04.2022
- Selling land and homes to prospective buyers
- Marketing land and homes through sale activations and digital channels
- Taking clients to site visits on different projects based on the needs
- Performing after sales services and seeking referrals.
Customer service advisor
Barclays Bank Kenya
06.2014 - 05.2017
- Performing teller duties; receiving and making payments
- Cross selling of banks products: loans, accounts, credit cards, mortgages and bancassurrance
- Performing back office duties: filing, audit and quality assurance.
Direct sales representative
Kenya commercial bank
06.2013 - 04.2014
- Recruiting new customers for the bank through opening of personal accounts
- Selling of personal loans
- Cross selling credit cards and car loans
- Performing Know Your Customer procedure.
Education
Bachelor of Arts degree (Sociology and Economics) -
Kenyatta University
KCSE mean grade B+ (plus) -
Highway Secondary School
KCPE aggregate marks 386 out of a possible 500 -
Nairobi South Primary School
Skills
- Relationship Building
- Client Relationships
- Relationship building and management
- Excellent Communication
Attributes
- Ability to demonstrate initiative, discretion and tact.
- Ability to work with minimum supervision.
- Time conscious.
- A good team player.
- Fast learner.
Personal Information
- Available: Immediately
- Nationality: KENYAN
Careermission
To work with a committed team to achieve maximum results in my line of profession. To safeguard the interests of the organization in a dynamic and diverse environment. To help in community development. To achieve maximum personal potential.
References
- Mary Murigi, Branch Manager, Barclays Bank Kenya, Nairobi, 30120-00100, +254 721 548284, mary.murigi@absa.africa
- Zipporah Kagendo, Branch Custodian, ABSA Kenya, Nairobi, 30120-00100, +254 721 472419, zipkagendo@yahoo.com
- Harold Angila, Managing Director, Ultra Events, +254 716567737, harold@ultraevents.org
Hobbies and Interests
- Playing chess
- Research and Development
Training
- Certified public accountant (part one).
- Computer packages
- Ascent leadership training
- Fire Marshall training.
Timeline
Relationship Manager
Emmaus Affordable Homes and Properties
02.2021 - 04.2022
Customer service advisor
Barclays Bank Kenya
06.2014 - 05.2017
Direct sales representative
Kenya commercial bank
06.2013 - 04.2014
Bachelor of Arts degree (Sociology and Economics) -
Kenyatta University
KCSE mean grade B+ (plus) -
Highway Secondary School
KCPE aggregate marks 386 out of a possible 500 -
Nairobi South Primary School
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