MS Visio
MAYRON ANYANGA
Telecoms/IT Project Specialist
Nairobi,Kenya
Summary
Operations engineer with over 10 years of successful experience in infrastructure deployment and project management. Recognized consistently for performance excellence and contributions to success in the Telecoms and ICT industry. Strengths in business acumen and IT management backed by training in telecommunication and business administration.
Overview
2
2
Languages
8
8
Certifications
6
6
years of post-secondary education
12
12
years of professional experience
Work History
Operations Engineer
VODACOM BUSINESS (K) LTD
Nairobi, Kenya
06.2017 - Current
- Product development of UCS,IoT,applications and other connectivity products
- Participated in RFPs ,RFQs and bid process for WAN,internet and cloud services.
- Designed and created network infrastructure and applications.
- Managed customer and external supplier deliverables along with contract negotiations and reviews.
- Ensured SLAs are in place for all new 3rd party services.
- Offered technical guidance on regulatory requirements and strategy implementation.
- Determined the level of compliance and technical feasibility of proposed initiatives.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Increased customer satisfaction by resolving service issues-POS failure,Bank ATM offline and infrastructure faults.
- Actively listened to customers, handled project concerns quickly and escalated major delivery issues to senior management.
- Conducted trainings and coaching programs for all reporting teams and new employees.
Field Engineer
VODACOM BUSINESS (K) LTD
Nairobi, Kenya
01.2012 - 05.2017
- Planned installation, maintenance and operation of satellite,microwave and fibre field equipment.
- Installed, configured and troubleshot Cisco routers and switches.
- Configured MPLS,Internet and VPN links.
- Coordinated the maintenance and repair of generators, air conditioners and the electrical line systems.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design documents.
- Supervised subcontractors to improve delivery,inspection and testing of WAN links and applications and to ensure critical deadlines were met.
- Handled all quality control checks for Britam WAN,KQ internet delivery.
- Managed budget, scheduling, quality assurance, safety compliance and coordination of field installations by 3rd party contractors.
- Collaborated across company network on several projects- Barclays bank ,SCB MPLS etc projects.
- Promoted positive customer support training experience once project was completed.
- Prepared documentation that would be used in requests for proposal.
- Integrated and tested Xlink, IoT, UCS products and POP network upgrade.
- Determined root cause and provided corrective action to prevent future faults through investigation and analysis.
- Identified any key changes to project that could affect cost, completion date and customer relationship.
- Implemented Nagios, IMonitor and cacti management tools to proactive identify faults and improve plans to mitigate risks.
- Ensured compliance with CA regulatory license through submission of quarterly compliance returns.
Networks Support Engineer
IWAY AFRICA LTD
Nairobi, Kenya
05.2009 - 12.2011
- Installed VSAT antennas ,modems and UHF/VHF wireless communication terminals for several clients; CBA, SIEMENS, ADB, Personal homes, KCB etc.
- Carried out periodic and corrective maintenance of VSAT terminals and other telecommunication equipment.
- Network monitoring and online troubleshooting of various WAN links.
- Performed backups of company information both offsite and onsite.
- Prepared several reports for site surveys, maintenance and troubleshooting .
- Responsible for security: Set up firewall and installed anti-virus.
Intern
KENYA PORTS AUTHORITY
Mombasa, Kenya
05.2007 - 08.2007
- Detected and troubleshot PABX/telephone network failures.
- Installed new trunks for structured cabling and spliced and fused optic fiber cables.
- Installed and troubleshot GPRS devices and Network hardware i.e. switches, printers.
- Installed and maintained software applictions and hardware.
Intern
KENYA BUREAU OF STANDARDS
Nairobi, Kenya
05.2006 - 08.2006
- Analysis of various samples and data entry of the results and drafting certificates.
- Carried out laboratory tests on electrical appliances to check for conformity with the laid down standards.
- Maintenance of hygiene, health and safety at the work place.
Education
Executive MBA -
Guglielmo Marconi University
Italy 11.2020 - 11.2021
Bachelor of Science - Telecommunication And Information Engineering
Jomo Kenyatta University Of Agriculture & Technolo
Kenya 08.2004 - 06.2009
Skills
Business Intelligence and Reporting
undefinedAffiliations
- Chartered Management Institute, UK (CMI, UK)
- Cambridge International Qualifications, UK (CIQ, UK)
- AXELOS
Software
MS Office Word,Excel,PowerPoint
MS Projects
MS Windows OS
RedHat Linux 60
Sage X3
Power BI: DAX Functions and Data Modelling
Infographics
MS Windows Server
Nagios
Certification
ITIL v3 Foundation
Interests
Research , Reading information on technology ,Travelling ,Watching football
Accomplishments
- Product development and management of M2M/IoT platform used to support remote ATM connectivity and POS devices. Customers include Stanchart bank,Stanbic bank,Faulu bank,KWFT and Interswitch.
- Installation of 34 internet sites across Africa for Kenya Airways.
- Installation of MPLS WAN for Britam Insurance across 5 countries in Africa;Kenya,Uganda,Rwanda,S.Sudan and Mozambique.
- Installation of MPLS WAN for Resolution Insurance -12 sites across 3 East Africa countries;Kenya,Uganda and Tanzania
- Saved the company $13,000 that could have been incurred as penalty for late delivery of internet service for DHL Kenya.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
1. Wellingtone Muendo | HOD-Service Delivery , Vodacom Business (K) Ltd | Mobile:+254720544710/+254714191693 |
Email: wellingtone.muendo@vodacom.com
2. Charles Otiato | Director-Amortech Communications Ltd | Mobile:+254724253382 |
Email: aotiato@yahoo.com/Cotiato@amortechcommunications.com
3. Peter Mutisya Musyimi | Lecturer - JKUAT | Mobile:+254724207656 | Email:pclassics@yahoo.com
Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Certified Manager
11-2021
PG Advanced Diploma
11-2021
Executive MBA -
Guglielmo Marconi University
11.2020 - 11.2021
AWS Solutions Architect Asscosiate
06-2020
Certified Impact Analyst
06-2020
Operations Engineer
VODACOM BUSINESS (K) LTD
06.2017 - Current
Prince II Practioner
08-2015
ITIL v3 Foundation
05-2015
RedHat Linux 6.0
02-2015
Field Engineer
VODACOM BUSINESS (K) LTD
01.2012 - 05.2017
CCNA
12-2009
Networks Support Engineer
IWAY AFRICA LTD
05.2009 - 12.2011
Intern
KENYA PORTS AUTHORITY
05.2007 - 08.2007
Intern
KENYA BUREAU OF STANDARDS
05.2006 - 08.2006
Bachelor of Science - Telecommunication And Information Engineering
Jomo Kenyatta University Of Agriculture & Technolo
08.2004 - 06.2009
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