MAXWELL OMONDI
Nairobi
Summary
Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Strategy & Operations Associate
ADT KENYA Ltd
Nairobi
5 2021 - 3 2024
- This role entails ownership of key company strategic objectives, managing strategic initiatives.
- Served as a liaison between departments of 50+ employees, facilitating communication to ensure smooth operations throughout the organisation.
- Managing day to day corporate client relations (Public, NGO & Private), resolving customer issues promptly and professionally, maintaining high satisfaction rates while limiting escalations.
- Spearheading our Business growth strategy through business analysis, competitor intelligence surveys and use of customer relationship management systems (CRM), yielding 35% growth (Ksh 6M/$50k revenue increase).
- Working with ADT global team based in South Africa, participated in process mapping exercises to identify bottlenecks, proposing solutions to enhance efficiency and productivity.
- As lead corporate account manager, built relationships with external stakeholders to establish seamless operations.
- Conducted data analysis to identify weaknesses and improve value and cohesiveness of operations through excel and SQL.
Finance Officer
Guardforce Group ltd
03.2019 - 04.2021
- Reporting to the Finance Director, this role is focused on overseeing daily financial transactions across the firm, prepare and present quarterly financial models to all concerned departments.
- Developed strategic plans for day-to-day financial operations managing all daily account receivables and payables.
- Forecasted trends and recommended improvements based on financial risk analyses to enhance business development proposals.
- Collaborated effectively with cross-functional teams to achieve shared financial goals and objectives yielding additional KSH 2M/ $15k in annual revenue for 2020.
- Working with Marketing and Strategy teams, evaluated and negotiated contracts to procure favorable financial terms.
- Partnered with IT & operational leadership to develop financial business plans with detailed benchmarks to facilitate private equity investment to new growth areas.
Research Associate
Economic and Social Research Foundation (ESRF)
04.2018 - 01.2019
- 10 month field research program with the ESRF and UNDP aimed at equipping researchers with skillsets on desk-based research data, on-field research methodology and collecting data sets into testable hypotheses.
- Wrote research papers, reports, reviews, and summaries regarding effects of Export Processing Zones (EPZ) on female labor participation and social upgrading.
- Supported stakeholder engagement efforts through regular communication of research updates and findings.
- Identified sources of funding to prepare research proposals and submit funding applications to concerned government ministry .
- Partnering with SEED CHANGE, Interpreted data analysis results to draw inferences and conclusions informing distribution of $25,000 in micro-loans to small holder Palm oil farmers.
Research Analysis Intern
KCB Bank Group
07.2016 - 12.2016
- Observed packing operations to verify conformance to specifications.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Assisted in development of new Strategic Partnerships as was requested.
- Improved project outcomes by conducting thorough market research that informed strategic marketing decisions.
Education
Master of Science - Africa And International Development
09.2017 - 07.2018
Classification: Merit
- Elected to Course Representative for Development Studies Grad School in 2017-2018
- International Student Mentor (mentoring a group of 10 international students) 2017-2019
Bachelor of Arts - Economics AND International Business
09.2014 - 06.2017
Classification: Upper Second Class (2.1)
- Club Secretary of East African Society 2016-2017
Skills
Project Management
Project Planning
Account Management
Interpersonal Skills
Project Management
Data Analytics
Marketing Strategy Development
Certification
Bloomberg Environmental Social Governance Reporting and Strategy (ESG) Certificate, 03/01/24
Timeline
Finance Officer - Guardforce Group ltd
03.2019 - 04.2021
Research Associate - Economic and Social Research Foundation (ESRF)
04.2018 - 01.2019
University of Edinburgh - Master of Science, Africa And International Development
09.2017 - 07.2018
Research Analysis Intern - KCB Bank Group
07.2016 - 12.2016
Keele University - Bachelor of Arts, Economics AND International Business
09.2014 - 06.2017
Strategy & Operations Associate - ADT KENYA Ltd
5 2021 - 3 2024