Maurine Wanjiru
Receptionist
Nairobi,30
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence in all the sales field.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Receptionist Administrator
Ligent Technologies
Nairobi, Kenya
02.2021 - Current
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Maintained up-to-date knowledge of industry practices by attending workshops, conferences, and continuing education courses relevant to receptionist administration duties.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Facilitated seamless business operations by acting as a liaison between clients/vendors/staff when necessary for conflict resolution or problemsolving.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Assisted in the planning and execution of company events for improved employee morale and client relations.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Certificate - Front Office Management
Ventures School
Jogoo Road KCB 08.2022 - 09.2023
Skills
Multi-line phone operation
undefinedAdditional Information
I will be committed in my work,to bring the best out of company and in my sales area.
Good in sales and advertising our products worldwide.
Good in sales and advertising all our product worldwide.
Timeline
Certificate - Front Office Management
Ventures School
08.2022 - 09.2023
Receptionist Administrator
Ligent Technologies
02.2021 - Current
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