Hi, I’m
Maurine Orare
Sales Representative
NAIROBI
Summary
Knowledgeable Desired Position with proven track record in driving sales growth and fostering client relationships. Successfully led teams to achieve sales targets and expanded market presence through strategic planning. Demonstrated exceptional communication and negotiation skills, consistently building strong, long-term partnerships.
Overview
7
years of professional experience
2
Languages
Work History
Akilinet Bureau
Senior Sales Representative
01.2023 - Current
Job overview
- Identified customer needs by asking appropriate, open-ended questions.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
- Developed new territories for expansion, resulting in increased market share.
- Led training sessions for new team members to quickly onboard them into the sales process.
- Organized trade shows and industry events to increase brand visibility and generate leads.
- Provided timely project management while adhering to budget constraints.
- Acknowledged for achieving Number% increase in sales.
- Conducted market research to identify potential opportunities for growth within target industries.
Safaricom Limited(mkopa Solar)
Sales Representative
01.2020 - 12.2022
Job overview
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Increased market penetration with introduction of innovative sales tactics.
- Collaborated with marketing department to align sales strategies with new campaigns.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Conducted detailed market analysis to guide development of sales strategies.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Stayed up-to-date with industry trends to position company as market leader.
- Exceeded sales targets through effective planning and goal setting.
- Participated in trade shows and conferences to network and generate leads.
- Streamlined sales process, reducing time from lead to close.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Attended monthly sales meetings and quarterly sales trainings.
- Met existing customers to review current services and expand sales opportunities.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Achieved or exceeded company-defined sales quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to event marketing, sales and brand promotion.
- Developed, maintained and utilized diverse client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Recorded accurate and efficient records in customer database.
Platinum Credit
Outside Sales Representative
02.2018 - 09.2019
Job overview
- Exceeded monthly sales targets and quotas consistently.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Monitored competitor activities to maintain competitive advantage.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Maintained current knowledge of evolving changes in marketplace.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to event marketing, sales and brand promotion.
- Built diverse and consistent sales portfolio.
- Met existing customers to review current services and expand sales opportunities.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Kept detailed records of daily activities through online customer database.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Presented professional image consistent with company's brand values.
- Developed, maintained and utilized diverse client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Consulted with businesses to supply accurate product and service information.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Stayed current on company offerings and industry trends.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Recorded accurate and efficient records in customer database.
- Set and achieved company defined sales goals.
- Built relationships with customers and community to promote long term business growth.
- Developed and implemented sales strategies to increase revenue.
Education
Kenya School of TvetNairobi Kenya
Diploma In Technical Trainer Education from Trainer in Accounting
12.2024
South Eastern Kenya University Kitui,kenya
Bachelor Of Commerce Accounting Option from Business Accountancy
03.2017
Jekan Computer CollegeNairobi Kenya
Diploma In Computer Packages from Computer And Ict
05.2016
Skills
Industry expertise
Strategic planning
Staff Training
Customer Needs Assessment
Product and service knowledge
Key account management
Till counting
Cash Handling
Timeline
Senior Sales Representative
Akilinet Bureau
01.2023 - Current
Sales Representative
Safaricom Limited(mkopa Solar)
01.2020 - 12.2022
Outside Sales Representative
Platinum Credit
02.2018 - 09.2019
Kenya School of Tvet
Diploma In Technical Trainer Education from Trainer in Accounting
South Eastern Kenya University
Bachelor Of Commerce Accounting Option from Business Accountancy
Jekan Computer College
Diploma In Computer Packages from Computer And Ict