MAURICE OLANG

• Coordinating implementation of the Shalom Group of Hospitals corporate strategy
• Overseeing development and implementation of specific hospitals’ business strategies to ensure profitability
• Coordinating implementation of HR strategy
• Overseeing development and implementation of a communication and marketing strategy
• Ensuring compliance to legal, statutory and medical requirements
• Liaison with SGHs stakeholders
• Development and implementation of processes and procedures which will lead to operational efficiency in provision of high quality and affordable services to customers

Key achievements

• Introduction of Oncology services at St. Jairus Kisumu and Shalom Machakos
• In the process of elevating St Jairus Kisumu and Shalom Athi-river to category C hospitals
• Opened a branch in Kajiado and a satellite clinic in Kathiani, Machakos
• Empaneled consultants in different specialties
• Introduced Express Clinics both in Machakos and Athi River Shalom

Achievements

• Empaneled consultants in different specialties
• Aligned operations to the core values thereby making economic sense
• Scouted for partners who installed CT scan and Cardio unit
• Introduced specialized/consultant clinics
• Introduced an Express clinic
• Structured CMEs and other trainings to build capacities
• Collaborations with other stakeholders i.e
• External Laboratories etc
• As the face of the hospital, achieved trust and cohesion through outreaches and CSR programs

• Oversaw day to day operations of 14 Level 4 Hospitals, 18 Clinics, EduAfya static clinics and EduAfya mobile clinics spread across 8 counties.
• Building partnerships, mergers and acquisitions.
• Oversaw claims management and administration,
• Recruitment and trainings.
• Business strategy, planning and operations

Key Achievements

• Brought on board a partner who is currently installing Digital x-ray, ultrasound and CT scan machines which will cover three main facilities
• Tripled the EduAfya portfolio, introduced induction and continuous training as a module towards realizing changes and implementing policies
• Re-aligned procurement and brought onboard MED sasa main supplier and trainer on capacity building.
• Brought on board a partner in Orthopedic and hosted doctors from India
• On new acquisitions, took over the management of three hospitals
• Improved entire operations and capacity of the group hospitals,through policy reviews, evaluations, appraisals, targets, trainings and partnerships who both trains staffs/brought in equipment’s geared towards improved infrastructure and capacities
• Already introduced HIMS in five facilities, Payroll system

• Overseeing Kilifi County Medical Scheme and its operations
• Building partnerships, mergers and acquisitions
• Business strategy, planning and operations
• Oversee claims management and administration, recruitment and training, CSR and corporate affairs

Key achievements

• Apart from expansion(clinics, insurances and corporate accounts) I also introduced a new revenue line where they are currently the medical scheme administrator for Kilifi County and other Corporates
• I also Introduced installation of Clinics inside Secondary schools (EduAfya)
• Successfully transitioned a newly acquired level 3B facility to a level 5(LifeCare Hospital Bungoma) introducing MRI, CT SCAN, DIALYSIS, ICU, HDU and registered it as a continuous medical education Centre
• In expanding Life Care portfolio, I was posted in Mandera where I successfully with a team managed to setup another level5 facility.

• Coordination and supervision roles
• Coordinate, manage and monitor the workings of all the departments
• Manage service lines and general administration
• Managing the recruitment with the HRM,selection,appraisal and development of staff
• Implementation of new policies and directives
• Financial roles
• Play significant role in long term planning
• Oversee procurement and ensure value for money
• Business development, marketing and Public relations role
• Manage an effective and efficient marketing department by ensuring the appropriate structures, systems, competencies and values are developed
• Build and maintain marketing activities, plans and programs in conjunction the Hospital departments as a point of contact with different point of lines
• Manage portfolio of service lines, including market- facing services line definitions and channel
• Analyze market research and deliver in depth market positioning and competitive analysis
• Provide service line specific content to support marketing communication and public relations content
• Financial management of the marketing program including budget planning resources allocation and preparation of the daily weekly, monthly and quarterly reports
• Develop ongoing liaison with key opinion leaders, patient support groups, insurance companies and other healthcare organizations to ensure that significant developments in the field are identified and monitored

Key Achievements

• Spurred business growth that led to expansion (Rongai, TRM and Pangani branches)

• Oversee and manage all aspects of the day-to-day operations of the hospital, ensuring operations are in line with strategy
• Coordination of departments through support and policy framework
• Develop and administer operation a land administrative policies, standards and practices
• Ensure compliance with any and all requirements for regulatory bodies
• Lead internal communications efforts through active communications to all staff including meetings, announcements,reports and bulletins
• Provide assistance and information for the Board of Directors as requested
• Other duties assigned

• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Evaluated current processes to develop improvement plans.
• Reviewed internal systems and organized training plans to address areas in need of improvement.
• Gathered, documented and modeled data to assess business trends.
• Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
• Helped develop proactive and successful business policies to meet changing demands.
• Compiled research data and gave professional presentations highlighting finds and recommended optimizations.

• Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
• Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
• Restructured procedures through coordination with compliance director to create and execute projects.
• Broadened improvement initiatives, troubleshooting problems for corrective action.
• Improved product development process by incorporating design for Six Sigma.
• Leveraged on-site observation and personal interviews to identify team and individual strengths.