Maurice Odongo
NAIROBI,NAIROBI
Summary
Accomplished supply and distribution manager with strengths in personnel management, systems organisation and logistics oversight. History keeping materials moving smoothly and on-time with expert management of ongoing operations and special projects. Expert in coordinating dispatching and resolving problems.
Overview
17
17
years of professional experience
Work history
Supply chain manager
CREATIVE CONSOLIDATED SYSTEMS
NAIROBI, Nairobi Province
2024.02 - Current
- Identified areas of improvement in the supply chain process, formulating action plans accordingly.
- Coordinated shipping schedules successfully resolving any conflicts or delays promptly.
- Oversaw warehouse operations, ensuring optimal storage conditions for goods.
- Worked closely with sales team to manage customer expectations on product availability and delivery timings.
- Improved operational efficiency with meticulous inventory management.
- Leveraged advanced technology solutions for efficient materials management.
- Conducted regular reviews of suppliers' performance, maintaining high standards across the board.
- Ensured compliance with industry regulations in handling transport and logistics tasks.
- Analysed market trends for better forecasting of product demand.
TRANSPORT & LOGISTICS
KENSALRISE LTD
Eldoret, Uasin Gishu
2020.01 - 2024.02
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
- Completed customer orders with speed and accuracy.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
INSURANCE MANAGER
BLUE NILE ROLLING MILLS LTD
THIKA, Kiambu District
2015.01 - 2020.01
- Administered payroll operations for departmental staff accurately and efficiently.
- Streamlined operational procedures to improve overall efficiency within the department.
- Consulted with clients on claim processes leading to clear understanding and smoother transactions.
- Designed bespoke insurance packages tailored to individual client needs, enhancing customer satisfaction.
- Ensured timely preparation of reports for senior management review.
- Analysed financial data for informed decision making on policy adjustments, ensuring profitability.
- Reviewed existing policies for potential updates or improvements, enhancing service offering.
- Maintained up-to-date knowledge of regulatory changes in the insurance industry, ensuring compliance at all times.
- Resolved escalated customer complaints professionally maintaining company reputation.
- Handled complex claims with diligence and professionalism, resolving issues promptly.
- Prepared insurance claims for submission to clearing houses or insurance companies.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Reviewed accounts receivable reports, insurance contracts and weekly and monthly financial reports.
- Filed and tracked insurance claims and communicated claims status to patients.
- Maintained compliance with local and national regulations governing insurance, including Medicare and Medicaid requirements.
- Obtained prior authorisation and pre-certification for outpatient procedures.
- Verified insurance and communicated coverage to staff and patients.
Insurance underwriter
AIG KENYA
NAIROBI, Nairobi Province
2012.01 - 2013.12
- Reviewed medical reports for life insurance applicants, determining policy eligibility.
- Provided expert advice on policy modifications to protect client interests.
- Managed high-risk accounts by enforcing strict underwriting standards.
- Managed successful negotiation of reinsurance contracts safeguarding company assets against large-scale losses.
Sales agent
JUBILEE INSURANCE LTD
KISUMU, Kisumu
2009.01 - 2011.12
- Tracked competitor activity and adjusted strategies accordingly for market advantage.
- Attended industry conferences for networking and client acquisition.
- Boosted brand visibility by organising promotional events.
- Liaised effectively between customers and internal departments to facilitate smooth transactions.
Education
Diploma of Higher Education - ACCOUNTING
TECHNICAL UNIVERSITY OF MOMBASA
Mombasa, Mombasa District 2004.09 -
Associate of Arts - INSURANCE
COLLEGE OF INSURANCE
NAIROBI09.2014
Skills
- Resourcefulness
- Leadership
- Problem-solving
- Accounting
Timeline
Supply chain manager
CREATIVE CONSOLIDATED SYSTEMS
2024.02 - Current
TRANSPORT & LOGISTICS
KENSALRISE LTD
2020.01 - 2024.02
INSURANCE MANAGER
BLUE NILE ROLLING MILLS LTD
2015.01 - 2020.01
Insurance underwriter
AIG KENYA
2012.01 - 2013.12
Sales agent
JUBILEE INSURANCE LTD
2009.01 - 2011.12
Diploma of Higher Education - ACCOUNTING
TECHNICAL UNIVERSITY OF MOMBASA
2004.09 -
Associate of Arts - INSURANCE
COLLEGE OF INSURANCE