Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic

Maureen Wambui

HR Assistant

Summary

Well-qualified HR professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

9
9
years of professional experience
1
1
Language

Work History

HR Assistant

Mpesa Foundation Academy
Thika
04.2019 - Current
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Oversaw and managed hiring process and assisted human resources.
  • Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Supported coordination of benefits open enrollment activities and process.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
  • Coordinated employee training programs to improve productivity and performance.
  • Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.

HR Intern

Mpesa Foundation Academy
Thika
09.2018 - 04.2019
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Worked with HR team to coordinate company events.
  • Developed strong written and verbal communication skills.
  • Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
  • Created and updated tracking spreadsheets using MS Excel.
  • Updated and maintained employee records to respond quickly to requests for information.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Assisted with writing job postings and job descriptions for boards.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
  • Helped plan and implement training sessions to provide employees with skills and knowledge necessary to perform work productively.

HR Intern Payroll Section

National Hospital insurance Fund
Nairobi
04.2017 - 08.2018
  • Gained strong leadership skills by managing projects from start to finish.
  • Proven ability to learn quickly and adapt to new situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

· Updating and maintaining staff information on the HR system

· Dealing with inquiries and providing general information to staff regarding HR procedures.

· Inputting new staff's details and their dependents into the HR System

· Preparation and facilitation of Internship payroll

· Facilitation of transfers and redeployment of staff

· Processing and updating of staff annual leave

HR & Admin Support

Foundation Piling Limited
Nairobi
07.2016 - 02.2017
  • Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
  • Led and directed work of [Number] HR team members and handled hiring, training and termination.
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Managed other HR staff and oversaw completion of tasks and initiatives.

· Checking company mails and responding to them

· Maintaining a catalog of the company's contacts

· Maintaining effective communication and coordination with clients and the company

· Coordinating logistics, travel, and accommodation arrangements for MD and staff

· Handle HR-related documentation and records

· Maintain employee details through the HRIS system,i.e. Wavuh

· Preparing and issuing employment contracts to new employees.

· Manages all aspects of Human resources for both head office and project sites

· Managing employee leave days

· Manage petty cash for the head office

· Prepared head office budget and managed office supplies.

HR Clerk

Kenya Electricity Generating Company Limited (KenGen
Nairobi
01.2015 - 03.2015
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Oversaw and managed hiring process and assisted human resources.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.

§ Answering phone calls, dealing with inquiries, and providing general information to job applicants regarding HR procedures.

§ Preparing and issuing employment contracts to new employees.

§ Make sure that all employee records are accurate and well maintained.

§ Updating both manual and electronic personnel records when an employee's details have changed.

§ Reading all correspondence including inquiry letters, job applications, and CVs that are sent in.

§ Keeping track of employees' usage of their medical cover.

§ Ordering and issuance of medical biometric cards to the appropriate staff and their dependents.

§ Learning how to implement the Labour Laws and the Employment Act.

§ Planning employee training and seminars.

§ Dealing with employee medical claims.

§ Learning about performance appraisal and employee welfare.

Education

Bachelor of Arts - Sociology

Moi University
Eldoret, Kenya
01.2012 - 2018.08

Human Resources Management

University of Nairobi
Nairobi, Kenya
01.2011 - 2012.12

Skills

    HRIS database management

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Software

Sage 300 People

Interests

Leadership Development

Health and Wellness

Continuous Learning

Public Speaking:

Timeline

HR Assistant

Mpesa Foundation Academy
04.2019 - Current

HR Intern

Mpesa Foundation Academy
09.2018 - 04.2019

HR Intern Payroll Section

National Hospital insurance Fund
04.2017 - 08.2018

HR & Admin Support

Foundation Piling Limited
07.2016 - 02.2017

HR Clerk

Kenya Electricity Generating Company Limited (KenGen
01.2015 - 03.2015

Bachelor of Arts - Sociology

Moi University
01.2012 - 2018.08

Human Resources Management

University of Nairobi
01.2011 - 2012.12
Maureen WambuiHR Assistant