Maureen Njenga

Participated in refining UGL’s business plan and BHAGs and helped scale revenue from Ksh 20M to 80M+.

Designed the Maintenance Fees Calculator used in pricing for all maintenance projects.

Led Finance as the first department to adopt ERPNext, enabling full digital reporting.

Reviewed and strengthened key clauses in subcontract agreements (e.g., Implementation and Maintenance Contracts, Roysambu Contract protecting the business from liability.

Advised on commercial risk across contract types, ensuring alignment with company priorities.

Maintained 1–2 day turnaround on action items, improving execution culture.

Led successful external audit, improving transparency and financial discipline.

Championed solution-oriented decision-making across HODs (in my time as interim Operations Manager).

Stabilized supplier relationships during leadership transitions, maintaining continuity.

Leveraged tools such as ChatGPT, ERPNext automation, ClickUp dashboards, and Excel formulas to streamline reporting and task tracking.

Rolled out project management tools (ClickUp, Asana, Trello), improving task tracking.

Standardized project documentation, increasing accountability and delivery speed.

Instituted structured meeting agendas and tracking templates—reducing meeting fatigue and improving outcomes from weekly and quarterly reviews.

Led meetings to identify and eliminate inefficiencies through root-cause resolution with cross-functional teams.

Led project close-out meetings to identify project successes and challenges

Resolved cross-functional delays by facilitating solution-focused discussions among teams, helping eliminate execution bottlenecks.

Managed and reconciled petty cash and departmental expenses with 100% accuracy, enhancing financial tracking and reducing discrepancies.

Processed monthly payroll on time for all staff, maintaining full compliance with statutory requirements including PAYE, NHIF, and NSSF.

Ensured 100% on-time invoicing and follow-ups, significantly improving cash flow and reducing debtor days.

Consistently filed statutory returns and financial reports on or ahead of deadline, avoiding any compliance-related penalties.

Maintained a well-organized and efficient office environment, improving productivity and administrative turnaround time.

Actively supported the HR function by onboarding new employees, maintaining personnel files, and assisting in leave management and employee welfare tracking.

Played a lead support role in managing key projects like Tilisi Bulk Phase 2 and NGIP by attending site meetings, preparing project updates, and ensuring smooth communication with project teams.

Compiled and submitted detailed monthly maintenance reports for major sites (e.g., Tilisi), enhancing service accountability and enabling timely corrective action.

Represented the company in monthly review meetings with Facilities Managers, contributing to client retention and improved service alignment.

Successfully coordinated and submitted multiple tenders, including the winning bid for TDB, expanding company business opportunities and credibility.

Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output

Maintained open lines of communication with project leads and team members for effective collaboration on common goals.

Managed research databases with utmost diligence, ensuring data integrity and security.

Used AKT software to enter and anylyze data from on-farm interviews

Co-authored a book chapter

Enhanced research accuracy by meticulously organizing and analyzing data sets.

Translated research findings into actionable recommendations, influencing policy and practice.