Maureen Maina
Executive Partner
Nairobi
Summary
Detail-oriented Administrative and Operations professional with 4+ years of experience across executive support, quality assurance, procurement coordination, and office management. Proven ability to streamline workflows, manage vendor relations, and enhance operational efficiency through clear communication and proactive problem-solving. Recently completed a data science certification at Moringa School, adding hands-on expertise in data analysis, visualization, and process optimization. Strong organizational skills, adaptability, and a track record of supporting high-level decision-making in fast-paced environments.
Overview
7
7
years of professional experience
4039
4039
years of post-secondary education
2
2
Languages
Work History
Executive Partner (XP)
Athena KE
06.2025 - Current
- Provided high-level virtual executive assistance to global clients, managing calendars, inboxes, and communications.
- Streamlined operations by implementing systems for scheduling, documentation, and task tracking.
- Conducted research and prepared actionable briefs to support strategic decision-making.
- Managed projects and coordinated stakeholders to ensure timely execution.
- Maintained professional relationships and ensured seamless daily workflows for executives.
Administrative Assistant
Samasource Kenya
09.2021 - 06.2025
- Planned and managed schedules, including organizing meetings, coordinating travel, and ensuring effective use of time and resources.
- Facilitated clear communication by delivering updates and key information to both internal teams and external contacts.
- Maintained organized and secure document management systems, ensuring easy retrieval of critical files when needed.
- Fostered a collaborative work environment by encouraging open communication and promptly addressing inquiries.
- Proactively monitored office supplies, restocking necessary items to prevent disruptions in daily operations.
- Addressed inquiries and concerns effectively, building strong relationships with colleagues and external stakeholders.
- Prioritized and executed tasks to ensure critical activities were addressed and deadlines consistently met.
- Safeguarded sensitive information by following strict confidentiality protocols and secure filing practices.
- Supported operational goals by managing correspondence, resolving issues, and aligning daily tasks with company objectives.
- Enhanced efficiency across teams by maintaining accurate records, responding to inquiries, and ensuring seamless workflows.
Quality Analyst
Samasource Kenya
07.2020 - 09.2021
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with cross-functional teams to drive efficiency and accuracy.
- Analyzed quality and performance data to support operational decision-making.
- Created and revised procedures, checklists and job aids to reduce errors.
- Supported the successful launch of new products by contributing expertise in defining quality specifications during the development phase.
Agent
Samasource Kenya
12.2018 - 07.2020
- Processed and analyzed data with a strong focus on quality and efficiency.
- Assisted in workflow improvements and team support functions.
Education
Certificate in Data Science - Data Science
Moringa School
Nairobi, Nairobi Province, Kenya07-2025
Bachelor of Arts - Hospitality Administration And Management
University of Nairobi
Nairobi, Nairobi Province, Kenya09-2023
Diploma - Hospitality And Tourism Management
Kenya Methodist University
05-2014
Skills
Executive Support & Calendar Management
Accomplishments
- Procurement Efficiency: Designed an Excel-based procurement tracking system that improved accuracy and reduced redundant purchases.
- Event Planning & Coordination: Successfully organized corporate events and logistics for over 100 employees.
- Inventory Management: Implemented an office supply tracking system that optimized procurement planning.
- Quality Improvement: Led project performance enhancement from 88% to 98% through detailed data analysis.
- Rebranding Project: Managed the procurement and distribution of 1,000+ employee job tags during a company-wide rebranding initiative.
Professional Development
Bulletproof, PA, Secretaries and Administrator's Skills Training (Module One) - Certificate of Training
Timeline
Executive Partner (XP)
Athena KE
06.2025 - Current
Administrative Assistant
Samasource Kenya
09.2021 - 06.2025
Quality Analyst
Samasource Kenya
07.2020 - 09.2021
Agent
Samasource Kenya
12.2018 - 07.2020
Certificate in Data Science - Data Science
Moringa School
Bachelor of Arts - Hospitality Administration And Management
University of Nairobi
Diploma - Hospitality And Tourism Management
Kenya Methodist University
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