Seeking a challenging leadership position where I can leverage exceptional time management skills to deliver tasks in a timely and effective manner, while prioritizing critical responsibilities, leveraging on exceptional communication skills to foster collaborative environments and drive team success as well as being dedicated to fostering a collaborative environment as a team player, motivating and empowering team members to reach their optimal potential and achieve outstanding results.
Overview
18
18
years of professional experience
Work History
Business Development & Sales Lead
Foresight TLC
Nairobi
01.2021 - Current
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Negotiated and closed long-term agreements with new clients in assigned territory.
Reached out to potential customers via telephone, email, and in-person inquiries.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit to a tune of Ksh 1.4 million.
Generated new business with marketing initiatives and strategic plans.
Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
Key Account Manager
Safaricom PLC
Nairobi
01.2018 - 11.2020
Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Improved account management by predicting potential competitive threats and outlining proactive solutions.
Positioned global capabilities to expand market share.
Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
Developed and delivered presentations to key customers to position products and services.
Built and maintained strong client relationships to drive business growth.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Export Manager and Executive PA to Managing Direct
Bright Ventures Ltd
Dar es Salaam
03.2010 - 07.2017
Prepared various import, export and supplier forms for customs submittal.
Designed export strategies to meet project delivery requirements.
Compiled purchase orders to post international shipments in company logs.
Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
Advised customers on transportation options, types of carriers or shipping routes.
Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
Processed company's import permit and export license processes.
Head of Protocol and Hospitality
LOC of The IAAF - Athletics Kenya
Mombasa
01.2005 - 12.2008
· Coordinating with other countries to ensure that all participating athlete parties are aware of regulations and requirements in order to prevent security and cultural violations
· Monitoring international events and taking action to ensure that international community is aware of Kenya policies
· Conducting research to identify best practices in security protocols and procedures and making recommendations for improvements
· Providing training to team members on proper protocol methods when interacting with foreigners
· Managing protocol and hospitality operations during high-level diplomatic visits, such as arranging for security personnel, equipment, and facilities
· Serving as liaison/Coordinator between Kenya Government under Athletics Kenya under IAAF global athletics body on issues such as international meets in country, athletes’ accommodation and travel, competition venue, protocol issues of each participating country and running and organization of meet as well as diplomatic matters.
Demonstrated high level of initiative and creativity while tackling difficult tasks.
Applied effective time management techniques to meet tight deadlines.
Education
Professional Certificate in Marketing
Chartered Institute of Marketing
Makini College
02.2009
Diploma in PR And Communication - Diploma in PR And Communication
Granffins College
Nairobi, Kenya
10.2001
Skills
Customer Relationship Management
Excellent Communication & Networking
Persuasive Negotiator
Relationship Marketing
Planning and Organization Management
Problem-Solving & Critical Analysis
Event Planning & Coordination
Sales Operational Excellence
Key Accounts Management
Project Management
Commercial Analysis and Reporting
Tact & Diplomatic
Astute Leader
ICT/Computer Skills
Timeline
Business Development & Sales Lead
Foresight TLC
01.2021 - Current
Key Account Manager
Safaricom PLC
01.2018 - 11.2020
Export Manager and Executive PA to Managing Direct
Bright Ventures Ltd
03.2010 - 07.2017
Head of Protocol and Hospitality
LOC of The IAAF - Athletics Kenya
01.2005 - 12.2008
Professional Certificate in Marketing
Chartered Institute of Marketing
Diploma in PR And Communication - Diploma in PR And Communication
Granffins College
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