Maureen Kamande

Public Relations Officer

Nairobi,47

Summary

Enthusiastic Public Relations professional with a three year track record of shaping public opinion on humanitarian work, products and services through creative use of press releases, printed materials and online resources. With the use of innovative and adaptable techniques to develop and implement communication plans as I have a friendly approach to media personnel and social influencers which is built through strong relationships that has kept companies that I have worked with front and center of many news cycles.

Overview

years of professional experience

Language

Work History

Head of Public Relations

Together For Africa Organization

01.2021 - Current

Coordinated successful product launches by seamlessly integrating PR efforts with broader marketing strategies.
Communicated with media weekly to build relationships and optimize press coverage.
Produced and distributed internal and external communications.
Developed brand media relations strategies that bolstered community awareness and knowledge.
Coordinated press releases and handled press inquiries for Itanya Youth Network.
Reported on press coverage recaps to determine areas for improvement.
Negotiated partnerships with influential industry organizations, expanding reach and enhancing brand credibility.
Established and communicated editorial and brand guidelines to communicators in Nipe Tabasamu Nipe Upendo organization.
Supported and integrated a partnership with Strathmore University using strategic initiatives.
Moderating virtual Together For Africa Organizations virtual bookclub sessions.
Curate online content for Together For Africa Organization.
Monitoring the public and media’s opinion of the organization and its partners.
Speaking at representation and conferences on behalf of Together for Africa Organization.

University Brand Ambassador

St. Paul's University-KENYA

08.2023 - 08.2026

Approached strangers and interacted in natural conversation with the goal of encouraging them to join the St. Paul's University.
Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Networking with prospective students, alumni, and professionals.
Collaboration with different University Departments.
Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Increased social media presence for the University by generating quality content during marketing events and sharing it on multiple platforms.
Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Communicated comprehensive information with confidence and educated potential consumers about the St. Paul's University as one of the best private universities in the country.

Rapporteur

Pendekezo Letu

10.2023 - 11.2023

Drafting detailed reports for all meetings and events.
Liaising with participants on projects and meetings.
Facilitating communication amongst the participants across the board.
Planning out the annual work calendar for the organization.
Identifying and framing issues raised by participants.
Collection of information and data of each consultation.
Analyzing of information/data and questionnaires to reflect the progress that the Government of Kenya has made in the implementation of the Universal Periodic Review on human rights.
Sending out timely emails on the Universal Periodic Review 3rd Cycle Child Rights mid-review workshop.
Acknowledging the State Actors present; Anti-FGM
Board, the National Council for Administrative Justice (NCAJ), the National Gender and
Equality Commission (NGEC) and the Directorate of Children Services (DCS).

Polling Clerk

Independent Electoral And Boundaries Commission IEBC

08.2022 - 08.2022

Streamlined the voting process, implementing well-organized ballot distribution procedures.
Safeguarded democratic principles by strictly adhering to established rules and regulations governing elections in Kenya.
Ensured timely resolution of technical issues related to electronic voting machines, minimizing disruptions on election day.
Cultivated strong relationships with local community members, promoting civic engagement and increasing voter turnout rates over time.
Ensured accuracy of voter records by diligently updating registration information and verifying eligibility.
Assisted voters in understanding their rights and responsibilities, fostering an informed electorate.
Facilitated efficient communication between polling station staff members, resulting in a coordinated team effort throughout the day.
Collaborated effectively with fellow Polling Clerks to ensure seamless coordination of tasks during peak hours.
Provided exemplary customer service, offering friendly guidance to voters on how to properly complete their ballots and use voting equipment.
Expedited vote counting process by accurately organizing ballots according to proper categories.

Communications Specialist

True Value Bins Kenya

05.2017 - 01.2019

Enhanced brand visibility by strategically developing and executing targeted marketing campaigns.
Coordinated with creative and design teams to produce high-quality visuals for marketing materials.
Designed visually engaging presentations to effectively convey complex information to diverse audiences.
Ensure compliance to statutory requirements for the organization.
Maintain clients relationship with True Value Bins Kenya on a professional level.
Ensured consistent brand messaging across all external communications channels, leading to a strong brand identity.
Developed ideas and leads for new stories according to industry trends.
Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.

Client Service Representative

Mantrac Kenya

06.2016 - 06.2016

Delivered outstanding customer service by maintaining professional demeanor during high-pressure situations.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced.
Organized relevant documentation for each client interaction, ensuring thorough understanding of client needs and facilitating seamless handoffs between team members.
Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
Identified opportunities for upselling or cross-selling, contributing to increased revenue generation.
Handled sensitive client information with discretion, ensuring confidentiality at all times.