
Dedicated professional specializing in customer and guest relations, front-desk etiquette, and English communication. Exhibits exceptional organizational skills and meticulous attention to detail, combined with robust problem-solving capabilities. Demonstrates proficiency in cash handling and POS systems, establishing a proven track record of teamwork and reliability. Flexible across early and late shifts, highlighting adaptability and rapid learning, particularly with Opera exposure. Committed to elevating guest experiences while pursuing career advancement opportunities in hospitality management.
Customer and guest relations
Front-desk etiquette
English communication
Organisation and attention to detail
Problem-solving
Cash handling and POS systems
Teamwork and reliability
Flexible across early / late shifts
Fast learner (Opera exposure)
Barista Certificate
Papadams Barista School — 24 June 2020
References
Caroline Jepkoech
Director of Housekeeping — Fahari Gardens Hotel
📞+254 727 860 311 | ✉️carotuei@gmail.com
Gilbert Cheruiyot
CEO — Gilchery Skip-Trace Ltd
📞+254 722 409 399 | ✉️gilchery@gmail.com