Open To Work
Maureen Adhiambo Owira
Work Preference
Summary
I am a dedicated, motivated and methodical individual with passion in delivering exemplary services. Am passionate and motivated with practical skills acquired through training and work based placements. I am known for maintaining positive and energetic attitude. I thrive in dynamic settings where attention to detail and effective communication is paramount. I am eager to contribute my skills and enthusiasm to create a memmorable atmosphere for geusts while consistently upholding highest standards of service training and work based placements. Known for maintaining a positive and energetic attitude. I thrive in dynamic settings where attention to detail and effective communication are paramount. Am eager to contribute my skills and enthusiasm to create a memorable atmosphere for geusts while consistently upholding highest standards of service.
Overview
14
14
years of post-secondary education
9
9
years of professional experience
Work History
Food and Beverage Attendant
Divine Caterers
Nairobi
06.2025 - 06.2026
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Resolved customer complaints with professionalism and courtesy.
- Provided excellent customer service.
Food and Beverage Attendant
Mahfudh Ashur Restaurant
Kisumu, Kenya
01.2022 - 04.2024
- Greated and seated customers promptly ensuring a welcoming dining experience
- Efficiently took orders accurately, processed payments and managed table turnover
- Demonstrated strong communication skills in taking orders and relayed them accurately to the kitchen
- Collaborated with the fellow waitstaff to create cohesive and efficient service team
Intern
Parklands Sports Club
Nairobi, Kenya
10.2019 - 12.2019
- Food and beverage service
- Managed table reservations and optimized seating arrangements
- Collaborated with colleagues to create a welcoming environment for all visitors. Front Desk Operations
- Maintained positive working relationship with fellow staff and management.
- Assisted senior front desk staffing greeting and welcoming geusts
- Handled guest check-in and check-out process under supervision, maintained accuracy and efficiency
- Managed phone calls and geusts enquires, provided helpful information about hotel services
- Offered outstanding hospitality throughout the clients visits Food production
- Assisted senior chefs in food preparation and plating to learn culinary techniques and presentation skills
- Supported kitchen staff during busy service hours to ensure timely delivery of meals
- Participated in kitchen operations, ingredient preparation and equipment maintenances. Accounting and finance
- Assisted in preparation of financial statements under supervision
- Managed accounts payable and receivable.
- Analyzed company's expenditures and developed financial models.
Bagging Forewoman
Tata Chemicals Magadi limited
Kajiado, Kenya
01.2017 - 09.2018
- Managed a team of employees
- Assigned tasks to employees based on their skills and schedule
- Evaluated employees performance and ensured tasks were completed efficiently and safely
- Supervised daily operations
- Identified and resolved problems that arose
Education
Diploma in Hospitality Management -
Amboseli Institute of Hospitality and Technology
Thika, Kenya 10.2018 - 03.2021
Certificate in computer -
East Africa School of Management
Nairobi, Kenya 01.2017 - 04.2017
Kenya Certificate of Secondary Education -
Enoomatasiani Girls secondary school
Ngong, Kenya 01.2013 - 12.2016
Kenya Certificate of Primary Education -
Magadi Primary School
Kajiado, Kenya 01.2005 - 11.2012
Personal Information
- Date of Birth: 08/14/1998
- Gender: Female
- Nationality: Kenyan
Languages
- English
- Swahili
Languages
Swahili
First Language
English
Proficient
C2
Timeline
Food and Beverage Attendant
Divine Caterers
06.2025 - 06.2026
Food and Beverage Attendant
Mahfudh Ashur Restaurant
01.2022 - 04.2024
Intern
Parklands Sports Club
10.2019 - 12.2019
Diploma in Hospitality Management -
Amboseli Institute of Hospitality and Technology
10.2018 - 03.2021
Certificate in computer -
East Africa School of Management
01.2017 - 04.2017
Bagging Forewoman
Tata Chemicals Magadi limited
01.2017 - 09.2018
Kenya Certificate of Secondary Education -
Enoomatasiani Girls secondary school
01.2013 - 12.2016
Kenya Certificate of Primary Education -
Magadi Primary School
01.2005 - 11.2012