Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martha Mathuki

Nairobi

Summary

Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.

Skilled pharmacist with exceptional organizational skills, strong interpersonal communication ability and extensive knowledge of medications and their use.

Overview

8
8
years of professional experience

Work History

Quality Assurance Manager/ Company Pharmacist

02.2022 - Current

Stedam pharma manufacturing industry: Key responsibilities

  • Provide quality leadership through development and implementation of Quality Management
  • Conduct regular check on analysis results of Raw material, finished goods and packaging materials.
  • Ensure compliance with company policies and procedures, and all applicable local laws, rules, and regulations.
  • Reviewing manufacturing processes, product release, quality control, audits both internal and external, documentation and training.
  • Reviewing and approval of QA controlled documentation such as SOPSs, Batch records and working instructions.
  • Establishing guidelines and procedures on cGMP and good laboratory practices
  • To liaison with regulatory authorities for new products manufacturing licenses and renewals of the same and other regulatory activities
  • Maintain a controlled documentation system
  • Support for development of appropriate Corrective and Preventive Actions and continuous improvement activities.
  • Implemented new quality assurance and customer service standards
  • Inspected products and worker progress throughout production
  • Reported production malfunctions to managers and production supervisors
  • Assured consistent quality of production by implementing and enforcing automated practice systems
  • Recorded, analyzed, and distributed statistical information
  • Monitored staff organization and suggested improvements to daily functionality
  • Created and maintained quality management systems to align with industry standards
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards
  • Investigated customer complaints and performed corrective actions to resolve quality issues
  • Evaluated interactions between associates and customers to assess personnel performance
  • Assessed product quality by monitoring quality assurance metrics, reports and dashboards
  • Collaborated with cross-functional teams to develop and implement process and system improvements
  • Conducted risk assessments to identify and mitigate potential quality issues
  • Performed root cause analysis to identify and resolve quality issues and defects
  • Applied coaching techniques and tools to support managers and team members in improving performance
  • Established and tracked quality department goals and objectives
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans
  • Maintained appropriate quality assurance records and completed reports as necessary.
  • Interviewed, hired and trained staff, enabling organization get skilled staff.

Pharmacist

Nila
03.2020 - 01.2022
  • Pharmaceuticals: Key responsibilities
  • Interpreted prescription orders, dispensed medications, and counseled patients on drugs
  • Educated patients about possible drug interactions and gave special administration instructions
  • Maintained appropriate drug records and completed reports as necessary
  • Assessed patient knowledge of chosen therapy to tailor counseling to meet needs of individual patients
  • Evaluated drug therapy to drive appropriate medicine use
  • Reported adverse drug events to comply with regulatory policies and procedures
  • Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications
  • Interviewed, hired and trained staff, enabling business to serve more patients

Pharmacist intern

K.N
08.2018 - 09.2019
  • KNH, Damco pharm, Medivet products: Responsibilities
  • Filing prescriptions and compounding medicines
  • Documenting reports of advanced drug reactions.
  • Undertaking extemporaneous preparations.
  • Shadowed senior pharmacy staff to learn proper procedures
  • Worked as part of team of 23 pharmacy interns
  • Counseled customers on medications, appropriate dosage and potential side effects
  • Performed blood pressure and blood glucose tests on patients
  • Entered patient information into computer system
  • Identified safety hazards and unsafe practices and notified supervisor of problems
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions
  • Provided friendly customer service at drop-off and pick-up counters
  • Followed department policies, procedures and best practices for pharmacy operations

Pharmacist assistant

01.2016 - 01.2018
  • High pharm pharmaceuticals: Responsibilities
  • Dispensing to wholesalers
  • Performing administrative duties
  • Maintaining accurate records of controlled drugs dispensed.
  • Manage drug database and record
  • Performed safety checks when dispensing medications to optimize patient safety
  • Gathered and bagged prescriptions and prepared extemporaneous pharmaceuticals
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system
  • Prepared bills for clients and submitted required paperwork to insurance companies
  • Counted and labeled prescriptions with correct item and quantity
  • Counseled customers on medications, appropriate dosage and potential side effects
  • Tracked pharmacy inventory and reported medication numbers to lead pharmacists

Education

Pass Certificate of computer - undefined

2021

undefined

April 2016

Bachelor of pharmacy - undefined

Vinayaka Missions College of Pharmacy
2014

B+ OTHERS Certificate of clinical management of HIV-Online - undefined

University of Washington
2008

Kenya Certificate of - undefined

Ikuu Girls’ High School
June, March

Skills

  • Organization and Time Management
  • Multitasking Abilities
  • Computer Skills
  • Analytical and Critical Thinking
  • Conflict Resolution
  • Data Management

Timeline

Quality Assurance Manager/ Company Pharmacist

02.2022 - Current

Pharmacist

Nila
03.2020 - 01.2022

Pharmacist intern

K.N
08.2018 - 09.2019

Pharmacist assistant

01.2016 - 01.2018

Pass Certificate of computer - undefined

Bachelor of pharmacy - undefined

Vinayaka Missions College of Pharmacy

B+ OTHERS Certificate of clinical management of HIV-Online - undefined

University of Washington

Kenya Certificate of - undefined

Ikuu Girls’ High School
Martha Mathuki