Philanthropic related program support
Mathew Ngenda
Project Consultant
Muranga County
Summary
Reliable employee seeking Community Engagement Director position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Director with over 12 years of experience Multiple fields both private as well as public organization's nationally and internationally. Excellent reputation for resolving problems and improving customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Of Community Engagement Director position. Ready to help team achieve company goals. Dedicated Community programs professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
32
32
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Head of Operation /Project Operation Director
The wood foundation Africa
Tanzania
01.2014 - 06.2021
- Forecasted trends and recommended improvements based on financial risk analyses.
- Prepared annual budgets with controls to prevent overages.
- Complied with established internal controls and policies.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Recruited, interviewed and hired 30 employees and implemented mentoring program to promote positive feedback and engagement.
- Performed spending analysis and partnerships to refine policies and develop recommendations for improvement.
- Developed strategic plans for day-to-day financial operations.
- Kept up-to-date and accurate funding accounts for internal departments, key programs and special projects.
- Established and checked coding procedures, monitored reports and updated internal files.
- Recruited, interviewed and hired 24 employees and implemented mentoring program to promote positive feedback and engagement.
- Carried out day-to-day duties accurately and efficiently.
- Collaborated with team members to achieve target results.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
- Resolved problems, improved operations and provided exceptional service.
- Increased customer satisfaction by resolving issues.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Exceeded goals through effective task prioritization and great work ethic.
- Conducted research, gathered information from multiple sources and presented results.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Delivered services to customer locations within specific timeframes.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Handled 10-15 calls per day to address customer inquiries and concerns.
Project Manager
The Wood Family trust
Dar es Salaam
06.2011 - 12.2013
- Maintained clear communication with precise technical writing to document and inform critical processes.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Planned, designed and scheduled phases for large projects.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Managed projects from procurement to commission.
- Maintained compliance with regulatory parameters in complex projects with overlapping policies.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
Group Unit Manager
Kenya Tea Development Agency (KTDA)
Nairobi
05.1989 - 06.2011
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked with customers to understand needs and provide excellent service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Improved operations through consistent hard work and dedication.
- Increased customer satisfaction by resolving issues.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked flexible hours across night, weekend and holiday shifts.
- Exceeded goals through effective task prioritization and great work ethic.
- Prepared variety of different written communications, reports and documents.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Conducted research, gathered information from multiple sources and presented results.
- Led projects and analyzed data to identify opportunities for improvement.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Monitored company inventory to keep stock levels and databases updated.
- Drove operational improvements which resulted in savings and improved profit margins.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
Master of Science - Project Management, Implementation And Innovations
University of Salford Manchester UK
Manchester UK 05.2015 - 06.2016
Master of Arts - Project Planning And Management
University Of Nairobi
Nairobi Kenya 07.2007 - 09.2009
Bachelor of Science - Botany/Zoology/Education
Kenyatta University
Nairobi Kenya 04.1984 - 12.1987
Skills
Project design,planning and implementation directing and gudanceSequence of operations management
undefinedCertification
Trained ISO 9000 and 22,000 auditors
Interests
Community development programs elevating poverty
A staunch Christian who values all gender equally
Happy travelling and exploring new ideas
Timeline
Master of Science - Project Management, Implementation And Innovations
University of Salford Manchester UK
05.2015 - 06.2016
Head of Operation /Project Operation Director
The wood foundation Africa
01.2014 - 06.2021
Project Manager
The Wood Family trust
06.2011 - 12.2013
Master of Arts - Project Planning And Management
University Of Nairobi
07.2007 - 09.2009
Group Unit Manager
Kenya Tea Development Agency (KTDA)
05.1989 - 06.2011
Bachelor of Science - Botany/Zoology/Education
Kenyatta University
04.1984 - 12.1987
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