MARYSHALOM ANYANGO ODOYO
FRENCH/HISTORY TEACHER
NAIROBI
Summary
Dedicated French and history Teacher with passion for promoting cultural literacy. Expert in French grammar and dialect distinctions. Offering 1.5 years of experience in developing and implementing curricula for students ages 7 to 18 years.
Committed to instilling comprehensive understanding of language and culture through imaginative and efficient lesson plans in compliance with the CBC curriculum. Fluent in French and English and highly dedicated to assisting students in growing, developing and becoming all-round competent citizens. Familiar with group and individual language instructional strategies, recordkeeping and student safety policies.
Overview
2
2
years of professional experience
3
3
Languages
Work History
French Tutor
Freelance
Nairobi
04.2021 - Current
- Adapted tutoring plans to incorporate students' particular strengths and goals.
- Maintained detailed records of French tutoring sessions using progress reports and other relevant forms.
- Led online language classes for beginner, intermediate and advanced students.
- Facilitated small groups of French students to improve conversational skills.
- Provided individual and group French instruction to over 60 students both online and offline.
History/French Language Teacher
Highway Secondary School
nairobi
05.2023 - 08.2023
- Built cultural literacy by organizing lesson plans focused on the french language and culture as a whole.
- Collaborated on and implemented innovative pedagogical initiatives that focused on student-first, hands-on and experiential learning to foster French and history instruction.
- Developed and implemented the competency based curriculum to meet school mission and goals.
- Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
- encouraged team work and good social skills.
French Speaking Usher
JKIA
Nairobi
05.2022 - 06.2022
- Assisted the french speaking clients who came to attend the AFRICITIES SUMMIT to navigate an English speaking country right from the airport's reception to their accommodations.
- Reported maintenance or equipment issues for fast resolution to minimize downtime.
- Maintained clean and organized venue to create pleasant experience for guests.
- Worked with other staff members to facilitate smooth flow of operations.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Sold admission, processed payments, and issued tickets.
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Customer Service Representative
Palace Electronics And Electrical
Nairobi
01.2020 - 03.2021
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Handled customer inquiries and suggestions courteously and professionally.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Processed customer service orders promptly to increase customer satisfaction.
- Tracked customer service cases and updated service software with customer information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Met customer call guidelines for service levels, handle time and productivity.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained up-to-date knowledge of product and service changes.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Trained new personnel regarding company operations, policies and services.
Education
Primary Education -
Abura Primary School
Homabay County 01.2005 - 11.2012
High School Diploma -
KISUMU GIRLS HIGH SCHOOL
KISUMU 02.2013 - 11.2016
Diploma in French Language Studies - French Language And Literature
Alliance Français
Kisumu 04.2014 - 07.2014
Diploma in French Language Studies -
Alliance Français
Kisumu 05.2015 - 08.2015
Certificate in Computer Applications -
Yolifa Institute Business Studies
Homabay 03.2012 - 06.2012
Bachelor of Arts - EDUCATION ARTS (FRENCH/HISTORY)
KENYATTA UNIVERSITY
NAIROBI 02.2017 - 08.2023
Skills
Group and individual instruction
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
History/French Language Teacher
Highway Secondary School
05.2023 - 08.2023
French Speaking Usher
JKIA
05.2022 - 06.2022
French Tutor
Freelance
04.2021 - Current
Customer Service Representative
Palace Electronics And Electrical
01.2020 - 03.2021
Bachelor of Arts - EDUCATION ARTS (FRENCH/HISTORY)
KENYATTA UNIVERSITY
02.2017 - 08.2023
Diploma in French Language Studies -
Alliance Français
05.2015 - 08.2015
Diploma in French Language Studies - French Language And Literature
Alliance Français
04.2014 - 07.2014
High School Diploma -
KISUMU GIRLS HIGH SCHOOL
02.2013 - 11.2016
Certificate in Computer Applications -
Yolifa Institute Business Studies
03.2012 - 06.2012
Primary Education -
Abura Primary School
01.2005 - 11.2012
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