Maryse Kongo
Travel And Tourism Consultant
Nairobi
Summary
Dynamic professional with a proven track record at Asilia Limited, excelling in travel research and mentoring. Expert in tailoring travel solutions to meet unique client needs, consistently exceeding sales targets. Skilled in travel insurance and building strong relationships, ensuring high customer satisfaction and loyalty.
Overview
3
3
years of professional experience
1
1
Language
Work History
Travel Consultant
Asilia Limited
01.2024 - 12.2026
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
Membership Consultant
The Flying Doctors' Society Of Africa -fdsa
09.2023 - 12.2023
- Developed strong relationships with members, offering ongoing support and encouragement to achieve their fitness goals.
- Consulted with potential clients about personal needs and budget concerns.
- Completed all documentation quickly to facilitate quick sign-up processes.
- Consistently achieved or exceeded monthly sales targets by effectively communicating value propositions tailored to individual prospects'' needs during consultations.
Education
Diploma - Tourism And Travel Management
East African School of Aviation
Embakasi Nairobi12.2023
Certificate - American Sign Language
Ack Language And Orientation School
Upper Hill Nairobi09.2021
Skills
Travel insurance
Timeline
Travel Consultant
Asilia Limited
01.2024 - 12.2026
Membership Consultant
The Flying Doctors' Society Of Africa -fdsa
09.2023 - 12.2023
Diploma - Tourism And Travel Management
East African School of Aviation
Certificate - American Sign Language
Ack Language And Orientation School
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