Marysalome Omwega
TECHNICAL PRODUCT MANAGER | PRODUCT STRATEGY & LEADERSHIP
Nairobi
Summary
Product leader with 3+ years of experience driving end-to-end product solutions in high-growth environments. Proven expertise in Scrum, automation, and stakeholder management, with a track record of mentoring teams, optimizing KPIs, and delivering scalable products. Passionate about remote-first collaboration, AI-driven efficiency, and innovation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Automation Engineer & Scrum Master
British American Tobacco
02.2025 - Current
- Designed and developed an event management app (Using PowerApps) deployed to 200+ users across SSA & Singapore, reducing manual tracking by 60%.
- Coached 7-member team on Scrum, improving sprint velocity by 25% via streamlined ceremonies (planning, retrospectives).
- Managed documentation for automated systems (design/installation/operations), ensuring compliance and knowledge retention.
- Conducted root cause analysis for automation failures, reducing downtime by 15% through corrective actions.
- Primary POC for automation performance, resolving 20+ issues per month and implementing preventive measures.
- Built mentorship platform with analytics dashboards, increasing participation by 30%.
- Planned and executed the annual Leadership Conference (85+ execs) entirely remotely from Kenya, only traveling to South Africa for on-site execution — resulting in 100% attendee satisfaction.
IT Support Services Engineer
British American Tobacco
02.2024 - 01.2025
- Spearheaded IT product deployments using Agile, reducing incident resolution time by 35% through stakeholder-aligned workflows.
- Managed £150K+ IT budget with 100% on-time delivery, optimizing license allocation to save 15% in costs.
- Built trusted client relationships across East & Central Africa, presenting technical findings to stakeholders to drive alignment.
- Led documentation efforts for IT projects, ensuring accuracy and compliance while meeting 100% of deadlines.
- Coordinated cross-functional workstreams, resolving 50+ complex IT issues per month through stakeholder collaboration.
Trade Marketing Application Support Engineer
British American Tobacco
03.2023 - 01.2024
- Drove data-driven decision-making by developing Power BI dashboards tracking trade performance, enabling 20% faster insights for leadership.
- Led user acceptance testing (UAT) for retail classification systems, ensuring 100% adoption by distributors through tailored training programs.
- Automated manual reporting processes, reducing weekly data-prep time by 15+ hours via UiPath.
- Partnered with sales teams to align distributor reports with retail systems, cutting discrepancies by 30%.
- Documented system constraints & risks for leadership, enabling proactive mitigation of rollout delays.
Digital Business Solutions Intern
British American Tobacco
05.2022 - 02.2023
- Automated workflows (UiPath/Power Automate), saving 200+ hours/year.
- Migrated legacy systems to modern platforms, improving factory efficiency by 15%.
Education
Bachelor of Science - Informatics & Computer Science
Strathmore University
Nairobi 04.2001 -
Skills
✔ End-to-End Product Strategy (Multi-year roadmap planning, market gap analysis, strategic prioritization)
✔ Agile Leadership (Scrum, Kanban, iterative delivery)
✔ Stakeholder Management (executive alignment, remote collaboration)
✔ Data-Driven Decision Making (PowerBI, predictive modeling)
✔ Process Automation (PowerApps, UiPath, AI tools)
✔ Mentorship & Coaching (7 team members)
Certification
Certified Scrum Master (CSM)
Timeline
Automation Engineer & Scrum Master
British American Tobacco
02.2025 - Current
IT Support Services Engineer
British American Tobacco
02.2024 - 01.2025
Trade Marketing Application Support Engineer
British American Tobacco
03.2023 - 01.2024
Digital Business Solutions Intern
British American Tobacco
05.2022 - 02.2023
Bachelor of Science - Informatics & Computer Science
Strathmore University
04.2001 -
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