Mary Murugi Chege

KEY RESPONSIBILITIES:

• Absence Management: Oversee and manage daily absence records, ensuring accurate and up-to-date records are maintained.
  
• Drafting Branch Weekly Briefs: Develop and compose comprehensive weekly briefs to keep the team informed of key activities and updates within the branch.
  
• Monthly Reports: Compile and generate detailed monthly reports, providing valuable insights into HR metrics, trends, and key performance indicators.
  
• Annual Budget: Play a pivotal role in the formulation and management of the annual HR budget, ensuring efficient allocation of resources.
  
• Employee Relations: Foster positive employee relations by implementing strategies to enhance communication, resolve conflicts, and maintain a healthy work environment.
  
• Staff Welfare: Develop and manage staff welfare programs, initiatives, and benefits to ensure the well-being and satisfaction of employees.
  
• Protocol Services: Oversee and coordinate protocol services, ensuring seamless execution of official events and visits within the branch.
  
• Communication: Assume responsibility for written communication, including drafting letters, reports, and minutes for various HR and branch-related matters.
  
• Strong Room Key/Combination Holding: Manage the security and access control of the strong room, holding key and combination responsibilities.
  
• Cashier Checkers: Oversee cashiering activities, ensuring accuracy in financial transactions, and participate in periodic checks to maintain compliance.
  
• Branch Management Meetings: Actively participate in branch management meetings, providing valuable input and insights to contribute to overall organizational goals.
  

ACHIEVEMENTS:

• Outstanding Cashier of the Year: Received the prestigious title of Best Cashier of the Year, demonstrating accuracy, integrity, and efficiency in financial transactions.
  
• Successful Board and MPC Visits: Orchestrated seamless and successful visits by the Board and Monetary Policy Committee (MPC) at the branch, demonstrating meticulous planning and organizational skills.
  
• Exemplary ASK Show Organization: Spearheaded the successful organization of the Agricultural Society of Kenya (ASK) shows in 2010, 2011, 2012, and 2013, resulting in the branch winning multiple awards and accolades.
  
• Oracle Human Resource Modules Training: Successfully delivered comprehensive training sessions on ORACLE Human Resource Modules to all staff at the branch, enhancing organizational efficiency and technological proficiency.
  
• Land Title Deed Acquisition: Single-handedly secured a Title Deed for the Central Bank of Kenya's plot of land, overcoming long-standing challenges and delays. The acquired Title Deed was handed over to the bank, contributing to the organization's asset portfolio.

OTHER RESPONSIBILITIES:

• Weekly Head Office Communications: Manage weekly communications to the Head Office, ensuring timely updates and effective data consolidation for higher management.
  
• Tender Opening Committee Member: Actively contribute as a member of the Tender Opening Committee, ensuring transparency and efficiency in the procurement process.
  
• Charity Fund Committee Member: Participate in the oversight and organization of the charity fund, evaluating proposals and directing resources to impactful initiatives.
  
• Performance Management Liaison: Serve as the liaison for the Performance Management Framework, facilitating its implementation across departments for continuous improvement and employee development.
  
  

Sales Department Clerk:

• Acted as vital support figure in the Sales Department, managing administrative tasks to facilitate smooth daily operations.
• Maintained accurate and up-to-date records of customer orders, ensuring a systematic and organized filing system.
• Collaborated closely with the sales team to generate sales reports, contributing valuable insights to decision-making processes.
• Assisted in preparation and processing of sales invoices, purchase orders, and other sales-related documentation.

Cashier:

• Managed financial transactions efficiently as primary cashier for the Sales Department.
• Handled customer payments, ensuring accuracy and compliance with financial regulations.
• Conducted regular cash reconciliations to maintain financial accuracy and accountability.

Customer Orders and Timely Deliveries:

• Coordinated with customers to process orders, addressing inquiries, and providing relevant information on products and services.
• Worked closely with the logistics team to ensure timely and accurate deliveries to customers.
• Monitored delivery schedules and communicated updates to customers, ensuring a high level of satisfaction.