Maryhannah Daniels
Virtual Assistant
Nakuru, Nakuru District
Summary
Dynamic Executive Administrative Assistant with a proven track record at Freelance-writers, excelling in calendar management and documentation. Enhanced productivity through efficient processes and exceptional customer service, ensuring seamless communication between clients and writers. Recognized for implementing strategies that improved project management and streamlined office operations, fostering a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Executive Administrative Assistant
Freelance-writers
01.2025 - Current
- Managed scheduling and calendar coordination for multiple freelance writers.
- Assisted in project management by tracking deadlines and deliverables.
- Organized and maintained digital files and documentation for easy access.
- Facilitated communication between clients and writers to ensure smooth collaboration.
- Developed and implemented efficient administrative processes to enhance productivity.
- Conducted research to support content development and project proposals.
- Prepared meeting agendas and recorded minutes for effective follow-up.
- Utilized various software tools for document creation and data management.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Streamlined office operations by implementing efficient filing systems and managing executive calendars.
Sales Manager
Chumamrt Ltd
01.2024 - 12.2024
- Developed and implemented sales strategies to increase market share and drive revenue growth.
- Trained and mentored team members to enhance product knowledge and sales techniques.
- Analyzed customer feedback and market trends to refine sales approaches and improve customer satisfaction.
- Collaborated with marketing team to create promotional campaigns that aligned with sales goals.
- Monitored sales performance metrics to identify areas for improvement and optimize team effectiveness.
- Established strong relationships with key clients to enhance loyalty and drive repeat business.
- Conducted regular sales meetings to review goals, share best practices, and motivate team members.
- Utilized CRM systems to track sales progress and manage customer interactions efficiently.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Auditor
Kenya Seeds
01.2023 - 12.2023
- Conducted detailed financial audits ensuring compliance with regulations and internal policies.
- Analyzed financial data to identify discrepancies and recommend corrective actions.
- Collaborated with cross-functional teams to streamline audit processes and improve documentation.
- Assisted in the preparation of comprehensive audit reports for management review.
- Utilized audit software to enhance data analysis and reporting accuracy.
- Reviewed internal controls and suggested improvements to mitigate risks.
- Supported training sessions for junior auditors on best practices and compliance standards.
- Maintained up-to-date knowledge of industry regulations and auditing standards.
- Analyzed data and findings to prepare reports detailing financial information.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
- Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
- Planned and executed follow-up audits at appropriate intervals.
Teacher
Lanet Secondary School
09.2020 - 12.2022
- Developed engaging lesson plans to enhance student understanding and retention.
- Implemented classroom management strategies to foster a positive learning environment.
- Collaborated with colleagues to align curriculum with educational standards.
- Assessed student performance and provided constructive feedback for improvement.
- Facilitated communication with parents regarding student progress and needs.
- Integrated technology into lessons to promote interactive learning experiences.
- Mentored new teachers on best practices and effective instructional methods.
- Organized extracurricular activities to encourage student engagement and development.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
Teacher Intern
Ndururumo High School
04.2020 - 08.2020
- Facilitated classroom activities that promoted active student participation.
- Collaborated with colleagues to design learning outcomes and thoughtfully address individual student needs.
- Developed strong relationships with parents through regular communication, meetings, and progress reports to support student success.
- Served as a mentor to new educators within the school community, offering guidance on effective teaching strategies and classroom management techniques.
- Designed unit plans that aligned with state standards and incorporated diverse instructional materials for comprehensive subject coverage.
- Assisted in assessing student progress through various evaluation methods.
- Collaborated with teachers to implement innovative teaching strategies.
Education
Bachelor of Arts - Educational Leadership And Management
Egerton University
NAKURU 05.2001 -
Skills
Information confidentiality
Timeline
Executive Administrative Assistant
Freelance-writers
01.2025 - Current
Sales Manager
Chumamrt Ltd
01.2024 - 12.2024
Auditor
Kenya Seeds
01.2023 - 12.2023
Teacher
Lanet Secondary School
09.2020 - 12.2022
Teacher Intern
Ndururumo High School
04.2020 - 08.2020
Bachelor of Arts - Educational Leadership And Management
Egerton University
05.2001 -