Mary Goretty Odhiambo
Virtual Assistant, Accounts Assistant, Sales Representative
Nairobi
Summary
Detail- oriented and analytical professional with over 3 years of experience in the data collection and analysis, customer service and Sales. Proven ability to make large market sales, ensure customer satisfaction and deliver high -quality statistical reports. Adept at working in fast- paced environments, following up on non-responses, and maintaining comprehensive data records.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Research Assistant
Kenya National Bureau of Statistics
05.2024 - 09.2024
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
Makeup Artist
Self Employed
02.2020 - Current
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Streamlined appointment scheduling and management processes, improving overall efficiency.
Manager of Business Development and Sales
Ken's Pharmacy and Cosmetics
06.2016 - 02.2020
- Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed deep understanding of customer needs and priorities to deliver customized service.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Generated detailed reports on sales performance metrics for senior management review, enabling informed decision-making regarding future strategies.
- Mentored junior sales staff for improved performance, providing guidance on best practices and customized training programs.
- Liaised with external stakeholders to form strategic partnerships with prospective clients.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Surveyor
Ministry of Health
09.2015 - 06.2016
- Read and used topographical data to complete analysis of the set survey.
- Enhanced project accuracy by utilizing advanced surveying equipment and software for precise GPS coordinates.
- Reduced costly errors by meticulously reviewing survey data and ensuring proper documentation.
- Streamlined communication with clients by preparing detailed survey reports and presentations, ensuring clarity and understanding of survey findings.
- Recorded detailed information on household visits and ensured that each child in the set households had received their vaccines.
Accounts Assistant
Sameer Agriculture and Livestock
02.2013 - 03.2014
- Processed payments and documents such as invoices,returns, employee reimbursements, and statements using the SAP system.
- Prepared invoices for customers, processed payments, and documented account updates.
- Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
- Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.
- Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
Sales Representative
Ruwe'ton International
10.2011 - 12.2012
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased repeat business by fostering trust-based relationships with key clients through regular communication.
- Identified and tapped into new markets, significantly expanding customer base.
Education
Some College (No Degree) - Virtual Assistant
ALX Africa
Online 07.2024 - 09.2024
Some College (No Degree) - Accounting And Finance
Church Army Africa Carlile College
Nairobi, Kenya 01.2013 - 05.2015
Skills
Data Collection and Analysis
Emotional intelligence
Good communication skills
Data entry
Team collaboration
Quick learner
Proficiency in Microsoft Office, Word and Excel
Adaptability and Resilient
Unique Organizational Skills
Self-motivated
Cross cultural and competent
Timeline
Some College (No Degree) - Virtual Assistant
ALX Africa
07.2024 - 09.2024
Research Assistant
Kenya National Bureau of Statistics
05.2024 - 09.2024
Makeup Artist
Self Employed
02.2020 - Current
Manager of Business Development and Sales
Ken's Pharmacy and Cosmetics
06.2016 - 02.2020
Surveyor
Ministry of Health
09.2015 - 06.2016
Accounts Assistant
Sameer Agriculture and Livestock
02.2013 - 03.2014
Some College (No Degree) - Accounting And Finance
Church Army Africa Carlile College
01.2013 - 05.2015
Sales Representative
Ruwe'ton International
10.2011 - 12.2012