Mary Goretty Odhiambo
Virtual Assistant, Accounts Assistant, Sales Representative
Nairobi
Summary
Detail- oriented and analytical professional with over 3 years of experience in the data collection and analysis, customer service and Sales. Proven ability to make large market sales, ensure customer satisfaction and deliver high -quality statistical reports. Adept at working in fast- paced environments, following up on non-responses, and maintaining comprehensive data records.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Research Assistant
Kenya National Bureau of Statistics
05.2024 - 09.2024
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
Makeup Artist
Self Employed
02.2020 - Current
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Streamlined appointment scheduling and management processes, improving overall efficiency.
Manager of Business Development and Sales
Ken's Pharmacy and Cosmetics
06.2016 - 02.2020
- Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed deep understanding of customer needs and priorities to deliver customized service.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Generated detailed reports on sales performance metrics for senior management review, enabling informed decision-making regarding future strategies.
- Mentored junior sales staff for improved performance, providing guidance on best practices and customized training programs.
- Liaised with external stakeholders to form strategic partnerships with prospective clients.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Surveyor
Ministry of Health
09.2015 - 06.2016
- Read and used topographical data to complete analysis of the set survey.
- Enhanced project accuracy by utilizing advanced surveying equipment and software for precise GPS coordinates.
- Reduced costly errors by meticulously reviewing survey data and ensuring proper documentation.
- Streamlined communication with clients by preparing detailed survey reports and presentations, ensuring clarity and understanding of survey findings.
- Recorded detailed information on household visits and ensured that each child in the set households had received their vaccines.
Accounts Assistant
Sameer Agriculture and Livestock
02.2013 - 03.2014
- Processed payments and documents such as invoices,returns, employee reimbursements, and statements using the SAP system.
- Prepared invoices for customers, processed payments, and documented account updates.
- Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
- Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.
- Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
Sales Representative
Ruwe'ton International
10.2011 - 12.2012
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased repeat business by fostering trust-based relationships with key clients through regular communication.
- Identified and tapped into new markets, significantly expanding customer base.
Education
Some College (No Degree) - Virtual Assistant
ALX Africa
Online 07.2024 - 09.2024
Some College (No Degree) - Accounting And Finance
Church Army Africa Carlile College
Nairobi, Kenya 01.2013 - 05.2015
Skills
Data Collection and Analysis
Timeline
Some College (No Degree) - Virtual Assistant
ALX Africa
07.2024 - 09.2024
Research Assistant
Kenya National Bureau of Statistics
05.2024 - 09.2024
Makeup Artist
Self Employed
02.2020 - Current
Manager of Business Development and Sales
Ken's Pharmacy and Cosmetics
06.2016 - 02.2020
Surveyor
Ministry of Health
09.2015 - 06.2016
Accounts Assistant
Sameer Agriculture and Livestock
02.2013 - 03.2014
Some College (No Degree) - Accounting And Finance
Church Army Africa Carlile College
01.2013 - 05.2015
Sales Representative
Ruwe'ton International
10.2011 - 12.2012
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