IG @Marie kinyua
Mary Betty Kinyua
Beautician/hairdresser
Nairobi,30
Summary
Focused Beautician with in-depth experience with hair, skin treatments, nails and massage. Familiar with managing schedules, restocking supplies and sterilizing equipment. Personable and outgoing individual with dedication to reliability and organization. Friendly and upbeat Beautician with Number years of experience in Type industry and hardworking mentality. Dedicated to satisfying clients and gaining repeat business. Excellent communication, interpersonal, and conflict resolution skills for best-in-class customer service.
Overview
8
8
years of professional experience
Work History
Beautician/hairdresser
Tony Locks
Highway Mall, Mombasa Road
03.2024 - Current
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
- Increased customer loyalty with exceptional customer service and follow-up care advice.
Barbershop Manager
Sparx Barber Shop And Spa
Fedha
02.2023 - 06.2024
- Increased customer satisfaction by implementing efficient scheduling and appointment systems.
- Developed strong relationships with local businesses, partnering for cross-promotions and events that boosted clientele base.
- Coordinated workshops and training sessions for professional development of staff members.
- Fostered a positive work atmosphere by promoting open communication amongst staff members leading to increased collaboration.
Hairdresser
Lizaya Hair Studio
Capital Centre Mall, Mombasa Road
03.2023 - 02.2024
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Mentored junior stylists, sharing expertise in advanced cutting, coloring, and styling methods.
- Recorded notes for future reference about customer preferences and services delivered.
Beautician
Runnys Barber Shop And Spa
Utawala
06.2022 - 06.2023
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Sterilized and maintained equipment to increase lifetime by Number years and cut supply costs.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Fostered a welcoming atmosphere that encouraged repeat business from satisfied customers.
- Performed pedicures and manicures for Number scheduled and Number walk-in customers daily.
Education
Hairdressing/barbering
Lizaya Training Institute
Nairobi Beautician
Mukiria Technical Training
MeruHigh School
Kibirichia Girls
Meru2014
Skills
Shop housekeeping
Body wraps experience
Sterilization requirements
Appointment Scheduling
Hairstyles understanding
Pedicures expertise
Inventory management
Standard waxing understanding
Bleaching, dyeing and tinting
Software
Tiktok @Bettie kinyua
Fb@Betty kinyua
Timeline
Beautician/hairdresser
Tony Locks
03.2024 - Current
Hairdresser
Lizaya Hair Studio
03.2023 - 02.2024
Barbershop Manager
Sparx Barber Shop And Spa
02.2023 - 06.2024
Beautician
Runnys Barber Shop And Spa
06.2022 - 06.2023
Hairdressing/barbering
Lizaya Training Institute
Beautician
Mukiria Technical Training
High School
Kibirichia Girls