Maryanne Murage
Nairobi
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Spellman and Walker Company Ltd
01.2014 - Current
- Answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Arrange meetings and business travel for management team
- Prepare and track purchase orders and invoices
- Maintain filing systems, databases, and information systems
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensure compliance with administrative policies and procedures
- Prepare agendas and other written correspondences
- Take and distribute meeting minutes
- Maintain conference room calendars
- Develop and distribute weekly and monthly reports
- Set up video conference calls with remote employees
- Manage and organize databases and electronic records
- Research, analyze, and compile information for business reports
- Create and update spreadsheets, presentations, forms, and databases
- Collaborate with other departments on ongoing projects
- Ensure all contracts are filled out properly and filed in a timely manner
Front Desk Receptionist
Directline Assurance Company Limited
05.2011 - 12.2013
- Receive and greet visitors appropriately
- Determine visitor needs in a professional manner
- Maintain the visitor register
- Direct visitors to correct person
- Answer and address incoming phone calls in a timely and polite manner.
Education
Bachelor of Business Administration - Human Resource Management
Kenya Methodist University
07.2010
Diploma Business Management -
Kenya Institute of Management
09.2005
Advanced Certificate in Business Management -
Kenya Institute of Management
09.2004
Certificate in Business Management -
Kenya Institute of Management
06.2001
Skills
- Customer Service
- Data Entry
- Office Administration
- Time Management
- File Organization
- Computer Proficiency
- Filing
- Critical Thinking
- Strong Problem Solver
- Scheduling
- Documentation and Recordkeeping
- Dedicated Team Player
- Deadline-oriented
Accomplishments
- Improved relations between employees and management, by effectively implementing team-building activities.
- Contributed to good customer service.
- Been complimented by your supervisor or co-workers.
Languages
English
Swahili
Computer Proficiency
- MS Excel, Excellent
- SAGE, Intermediate
- MS Word, Excellent
- MS Outlook, Intermediate
- MS Access, Intermediate
- MS PowerPoint, Intermediate
- Internet Applications, Excellent
References
- IBRAHIM MUREITHI, Human Resource Manager, Spellman And Walker Company Limited, 0701868480, ibrahim.spellmanandwalker@gmail.com
- DUNCAN MONDA, Managing Director, Spellman And Walker Company Limited, 0726717295, duncanmonda@spellmanandwalker.com
- BENEDICT OLENKOYO, General Manager, Directline Assurance Company Limited, 0725052534, bolenkoyo3@directline.co.ke
Timeline
Administrative Assistant
Spellman and Walker Company Ltd
01.2014 - Current
Front Desk Receptionist
Directline Assurance Company Limited
05.2011 - 12.2013
Bachelor of Business Administration - Human Resource Management
Kenya Methodist University
Diploma Business Management -
Kenya Institute of Management
Advanced Certificate in Business Management -
Kenya Institute of Management
Certificate in Business Management -
Kenya Institute of Management