MARYAN WARSAME

• Developed and implemented marketing strategies for international patient acquisition and retention
• Coordinated comprehensive patient care services for international clients across multiple countries
• Managed patient journey from initial inquiry through treatment completion and follow-up care
• Collaborated with medical teams, insurance providers, and international partners to ensure seamless service delivery
• Maintained detailed patient records and documentation in compliance with healthcare regulations
• Conducted market research and analysis to identify new business opportunities in international markets
• Successfully managed 200+ international patient cases with 95% satisfaction rate
• Increased international patient referrals by 40% through strategic partnership development
• Streamlined patient onboarding process, reducing processing time by 30%
• Implemented multilingual communication protocols improving patient experience scores

• Developed strong relationships with clients to understand their real estate needs.
• Conducted property showings and guided clients through the purchasing process.
• Collaborated with marketing teams to create effective promotional materials.

Guide them through furnished and non furnished homes

• Managed end-to-end export operations of textile goods from Mumbai suppliers to Mogadishu wholesalers
• Coordinated with manufacturers, logistics providers, and international clients to ensure timely delivery
• Negotiated pricing, terms, and conditions with suppliers and buyers to maximize profit margins
• Monitored inventory levels and managed supply chain operations across international borders
• Handled documentation, customs clearance, and compliance requirements for international trade
• Successfully executed over 50 export consignments with zero losses or delays in customs clearance.
• Improved supply chain efficiency by identifying reliable logistics partners and streamlining order processing.
• Built strong relationships with clients, resulting in consistent repeat business and referrals.
• Generated a steady income stream from this side project while maintaining full-time professional responsibilities.

• Provided real-time translation services for patients and medical staff during consultations
• Translated medical documents, treatment plans, and patient instructions between multiple languages
• Assisted in patient registration, appointment scheduling, and medical record maintenance
• Facilitated communication between international patients and healthcare providers
• Ensured accurate interpretation of medical terminology and treatment procedures
• Translated for 100+ patient consultations with zero communication errors reported
• Improved patient satisfaction scores by 25% through effective communication facilitation
• Developed standardized translation protocols for common medical procedures
• Trained junior staff on multilingual patient communication best practices

• Managed front desk operations including patient registration, appointment scheduling, and inquiries
• Handled multi-line phone system and directed calls to appropriate departments
• Maintained patient records and updated database systems with accurate information
• Processed payments, insurance claims, and billing inquiries
• Coordinated with medical staff to ensure smooth patient flow and optimal scheduling
• Managed 50+ patient interactions daily with 98% customer satisfaction rating
• Reduced appointment wait times by 20% through improved scheduling optimization
• Implemented new patient check-in system improving front desk efficiency
• Maintained 99% accuracy in patient data entry and record management