MARY WANJIKU MUGO

Energetic and customer-focused professional with experience in front-of-house operations, retail assistance, and hospitality service. Skilled in creating exceptional guest experiences, managing high-volume environments, and maintaining service standards under pressure. Adept at communication, problem-solving, and working collaboratively in multicultural teams. Passionate about delivering world-class service and representing brands with excellence.

Professional with experience in customer service and sales. Skilled in resolving issues efficiently, driving sales, and building lasting customer relationships. Strong focus on team collaboration, adaptability, and achieving results. Reliable, flexible, and quick learner, adept at handling changing needs and priorities.

• Consistently recognized for delivering friendly, attentive, and professional service.
• Able to adapt quickly to diverse customer needs and cultural backgrounds.
• Skilled at maintaining composure in high-pressure environments such as busy cafés or airport lounges.