Mary Wambui
Ruiru, Kiambu District
Summary
Dynamic Branch Accountant with Powerstar Supermarket, skilled in bank reconciliation and payroll processing. Enhanced financial reporting accuracy and streamlined expense tracking, contributing to significant operational efficiency. Recognized for strong attention to detail and effective management reporting, fostering informed decision-making and compliance with internal controls.
Overview
9
9
years of professional experience
Work History
Branch Accountant
Powerstar Supermarket
09.2017 - Current
- Provided timely and accurate financial statements for senior management review, enhancing communication between departments.
- Streamlined accounts payable process for improved efficiency and timely vendor payments.
- Improved inventory control procedures by conducting regular physical counts and reconciling results with accounting records.
- Contributed to continuous process improvement initiatives by identifying areas for potential enhancement within the accounting function.
- Supported annual external audit processes by providing required documentation and responding promptly to auditor inquiries.
- Developed customized financial reports for department heads, facilitating informed decision-making processes.
- Participated in special projects related to finance or operations as needed, showcasing adaptability and willingness to contribute to the overall success of the branch.
- Ensured compliance with internal controls, performing regular audits of financial records and transactions.
- Trained new accounting staff members, fostering professional growth and skill development within the team.
- Optimized expense tracking to identify cost-saving opportunities within the branch operations.
- Managed payroll processing to ensure timely disbursement of employee salaries while adhering to company policies and legal requirements.
- Reduced discrepancies in financial reports, conducting thorough account reconciliations on a monthly basis.
- Coordinated tax filings by working closely with tax consultants to ensure accurate preparation of returns.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Back Office Assistant
Powerstar Supermarket
05.2017 - 09.2017
- Reduced errors in data entry tasks by implementing a double-check system for accuracy.
- Assisted in maintaining accurate financial records through diligent bookkeeping efforts that supported informed decisionmaking.
- Assisted in cash deposits to bank on a daily basis
- Collected and recorded all the cash from all the tills
- Handled all the pettycash in the shop
- Balanced the cashbook on a daily basis
GRN CLERK
POWERSTAR SUPERMARKET
03.2017 - 05.2017
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Trained new clerks on goods received procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized documents for easy retrieval of information.
POS Supervisor
Powerstar Supermarket
01.2017 - 03.2017
- Ensured compliance with all company policies, federal regulations, and local laws related to retail operations at the point of sale system level.
- Assisted in developing promotional strategies to drive sales growth and achieve target revenue goals.
- Maintained a well-organized and clean POS area, providing an enjoyable shopping experience for customers.
- Reduced wait times for customers by streamlining the checkout process and ensuring adequate staffing during peak hours.
- Continuously monitored employee performance, providing constructive feedback when necessary to facilitate professional development.
- Troubleshot technical issues on POS systems swiftly, minimizing downtime during busy hours.
- Analyzed sales data to identify trends, opportunities, and areas for improvement within the store operations.
- Optimized cash handling procedures to reduce discrepancies and strengthen accountability within the team.
- Coordinated with other departments to ensure seamless communication between teams, resulting in efficient workflow processes.
- Promoted store loyalty program effectively; increasing membership sign-ups among customers.
- Enhanced customer satisfaction by efficiently managing POS transactions and addressing concerns promptly.
- Implemented effective training programs for new hires, resulting in decreased errors and increased productivity.
- Resolved escalated customer issues professionally, fostering loyalty and repeat business.
- Improved end-of-day reconciliation accuracy through meticulous cash counting practices and diligent record keeping.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Trained newly hired sales team in upselling techniques.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Submitted reports to senior management to aid in business decision-making and planning.
Mpesa Attendant
Powerstar Supermarket
02.2016 - 01.2017
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Assisted in training new attendants, sharing best practices and tips for efficient service.
Cashier
Powerstar Supermarket
02.2016 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Enhanced shopping experience, provided product information and location assistance.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Increased sales of promotional items by informing customers about current offers.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Processed refunds and exchanges in accordance with company policy.
Line Manager
Powerstar Supermarket
12.2015 - 02.2016
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Demonstrated adaptability by switching between various departments as needed, ensuring all areas remained fully stocked.
- Ensured accurate pricing by routinely updating shelf tags and promotional materials.
- Contributed to increased sales by ensuring shelves were consistently stocked with appealing product displays.
- Increased efficiency by participating in regular team meetings to discuss workplace strategies and streamline processes.
- Provided excellent customer service, addressing concerns and facilitating positive interactions on the sales floor.
- Participated in inventory audits, contributing to accurate stock counts and minimizing discrepancies.
- Streamlined stocking process by organizing supplies and materials, enabling quick access and efficient replenishment of merchandise.
- Greeted customers and directed to requested products.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Worked with customers to pack items according to specific desires and requirements.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
Education
Computer Programming
Hope Vocational Training Acaentre
Nakuru, Nakuru District, Kenya08-2010
High School Diploma -
Anestar Precious Girls High School
Nakuru, Nakuru District, Kenya11-2008
CERTIFICATE
KEKOPEY PRIMARY SCHOOL
Nakuru, Nakuru District, Kenya11-2004
Skills
- Management reporting
- Bank reconciliation
- Accounting software proficiency
- Payroll processing
- Expense tracking
- Credit control
- Time management
- Microsoft Excel
- Account reconciliation processes
- Data inputting
- Tax return filing
- Tax preparation
- Invoice balancing
- Customer relations
- Attention to detail
- Internal controls implementation
Languages
English
kiswahili
Timeline
Branch Accountant
Powerstar Supermarket
09.2017 - Current
Back Office Assistant
Powerstar Supermarket
05.2017 - 09.2017
GRN CLERK
POWERSTAR SUPERMARKET
03.2017 - 05.2017
POS Supervisor
Powerstar Supermarket
01.2017 - 03.2017
Mpesa Attendant
Powerstar Supermarket
02.2016 - 01.2017
Cashier
Powerstar Supermarket
02.2016 - 01.2017
Line Manager
Powerstar Supermarket
12.2015 - 02.2016
Computer Programming
Hope Vocational Training Acaentre
High School Diploma -
Anestar Precious Girls High School
CERTIFICATE
KEKOPEY PRIMARY SCHOOL
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